having start up problem

when I start my computer I can not search the internet or open anythinig in start menu or toolbar unless i open task manager and then close it? anybody know why?

 

Greetings, noles23.

We need to know your operating system and service pack #, browser version, security software, etc.

If you suspect this might be a malware problem, I strongly suggest you go through the Malware Forum's Read & Run Me First thread, perform all of the suggested steps, and attach the requested logs to a new thread in that forum.
You may not be infected, but it might be best to check to be on the safe side.

 

windows xp 32 bit
codec pack 2.5.1
I have all the latest updates for microsoft security that is automatic updates
use avast anitvirus

 

Do you have your Windows XP disk? If so, try the following:

1. Boot into Safe Mode as an Administrator or as a member of the Administrators Group.

2. Once Safe Mode is running, click Start > Run, type sfc /scannow, and press Enter.

3. If the file checker asks you to insert the XP disk, do so.

4. Once the scan completes, reboot and see if your symptoms have changed.

 

sorry dont have a disk used to be my bros computer

 

Not having an XP disk might prove to be a problem, because it sounds to me like you've got either a corrupted explorer.exe, or some handle or thread associated with explorer.exe is damaged.

Try this: boot into Safe Mode with Networking - do you still have the same symptoms?

And, I still strongly suggest you go through with the Malware Forum guide - there are several infections that affect explorer.exe.

 

already went through malaware computer is clean
and no i dont have that problem in safe mode

 

The fact that you don't have the issues in Safe Mode indicate some 3rd-party software may be causing the problem.

Try this: download and install Startup CPL. Run the program, and selectively disable the startups to find the culprit(s).

 

when I donwload it try to run it says install so I do it then it says finished press ok. thats all it does?????

 

You start the program from Windows Control Panel

 

figured out how to open it sorry

 

Java is the culprit
disabled the damn thing and now everything works great
what do i need to do about java???

 

All you disabled was the Java updater and it works ok? Good.

Well, if you need to use Java, you MUST keep it updated as having an outdated version is a major vector for malware to enter your PC whilst browsing the 'net.

I'd use JavaRa once a week to check for newer versions of Java; once you install a newer version, use JavaRa to remove the older versions then use StartupCPL again to disable the new Java updater.

 

I have the new java update already java se 6 update 23
is there anything else i need.
also I am trying to download my sons leapfrog stuff when I get to the parenting section it wont let me click on anything in the page do you have any idea what it could be

 

Assuming you mean http://www.leapfrog.com/en/leapfrog_parents.html then I see no problem with anything on there, even with Flash and Java blocked. I do see some comments over the last few days about something called "Connect" not working, no obvious replies from any staff on the site though so I've no idea if that's relevant.

 

Since you had some Java-related issues, there may be some corruption in your internet files caches.

Go to Control Panel > Internet Options, and delete your cookies and temp files.

Next, download and run CCleaner, which will clear any index.dat files.

Reboot, and see if you can properly access the page.

If not, what browser and version # are you using?

 

How did you do that?

 

Hi, aatony.

The program installs as an applet in your Control Panel named 'Startup' - just click and run.

 

well i download the program to my computer once it is completed I try to run it. when i open it it wont let me do anything in it only thing I can do is move the screen around, when i try to minimze it it just pops right back up

 

This reads like something within Windows is broken, do you have your Windows CD?

This is the same machine that you've just cleaned up in the Malware section, correct?

 

Agreed, satrow - something odd is going on.

 

yes same machin that was cleaned of malaware

 

so what are my options

 

now I cant use computer in safe mode and seems that java wasnt my problem becuase I still have to open and close task manager.??????????????

 

Far and away the easiest thing to do would be to try a Repair install of XP (it would need to be from a CD with SP3, original or 'slipstreamed', to suit your exact version of XP. Is there any way you can borrow one?

 

have to see what I can do