Help Adding Printer

Dell Latitude D810
Windows SP Pro
Symantec AV

HP Photosmart D110 All-In-One +Wireless

Okay so I am wanting to use my step-dad's printer wirelessly (above). It's been added to my computer (as in it shows up on my computer in the control console Printers and Faxes area). However, when I tried to install the HP software and stuff and it went to install the printer/add it it couldn't. I can add the printer 2 ways via wireless hookup or usb.

When I tried to connect to the printer wirelessly by entering the IP of the printer network my computer couldn't find it. The printer is connected to the network because my dads laptop is connected to it (it works) and my computer is connected to the network as well.

When I tried to add it via the usb cord when it asks me to connect it and I do the computer doesn't respond (like it can't tell its connected). Twice on a fluke it actually found the printer but it was taking forever to install so i restarted it.

In any case, I can print to the printer but I cannot enjoy the benefit of using the software because it says that "a device has not been added".

What can I do to correct this?:cry

 

What software are you wanting to use? Im struggling to follow your problem but from the gist of it, your printer is installed and you can print from Word etc but you cant install your HP software?