help can't get online with Dell gx110/windows xp,please help

Discussion in 'Software' started by magickman, Nov 28, 2007.

  1. magickman

    magickman Private E-2

    I just had a dell gx110 computer given to me, I installed xp pro from disk, and whenever I try to get online it won't saying something like network plug missing, I've tried uninstalling and reinstalling and it keeps telling me that it can't find the modem driver even after I manually install one and it tells me that install complete, this computer was a second computer in my friends home and it was connected to another one ,is there some thing I need to do to make this a non-network computer? I really don't know very much about computers and he did not know either, what should I do? any help is appreciated Magickman
     
  2. scott_hayes89

    scott_hayes89 Corporal

    are u using dial up or high speed
     
  3. tunered

    tunered MajorGeek

  4. magickman

    magickman Private E-2

    I went to dell support and got modem test and it found the modem,But it says that there was some keys missing in register and no dial tone, also when I go to device mgr it keeps telling me that modem installed but it also shows PCI device not installed with a yellow sign, also the icon for my connection has a red x.
     
  5. plodr

    plodr MajorGeek Super Extraordinaire Moderator Staff Member

    That may be something else and not your modem.
    You didn't say whether you were dialup or ethernet.
    Did you run the Network and Dialup Connections Wizard? If not, that's why you can't get online because the computer has no information from you.
     
  6. magickman

    magickman Private E-2

    Hello, I have ran the connection wizard and when it was done I pulled up my isp and it tried to dial but it sent a message[cannot connect hardware problem] so I went and checked the modem again and it said it was working correctly,also I downloaded the modem test from support site and ran it, the test said modem ok,but, it says something is wwrong in the registry, I've gotta tell you I know very little about all of this and I would be truly happy if someone could help,thanks...magickman ps..I only have dial up service
     
    Last edited: Nov 29, 2007

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