Help, can't update SP2 for Vista

I cannot update my Windows Vista to SP2 and cannot install KB2393802 either. When I run Windows Update, it says these updates are available, and downloads them. But when I restart the computer, it says it's installing but then shuts off and indicates that the computer is reversing the changes because the updates didn't install properly. I've tried numerous Microsoft forums and I've run all of your Read Me Run Me tools to no avail. Please help. thank you.

Tracey

 

Re: Help, can't update SP2 for Vista (Part 2)

Here's the 2nd part of my post.

 

Your logs are clean.

This is not malware related.

Moved to software

 

Have you tried running the System Update Readiness Tool?

32bit
http://www.microsoft.com/download/en/details.aspx?displaylang=en&id=504

64bit
http://www.microsoft.com/download/en/details.aspx?displaylang=en&id=1540

 

I've tried the System Readiness Tool a couple times. thank you

 

I've tried everything you guys have suggested, but nothing has worked so far. Any more thoughts please????

 

Try resetting the Windows Update Components with this fixit and then try updating to SP2.

http://support.microsoft.com/kb/971058

 

didn't work. Now I can't do the Windows Update.

 

Can you do a system restore to a previous date?

 

Services set to defaults? run, services.msc, automatic updates, and cryptographic services both set to auto and background intelligent transfer service set to manual ? Tried to download the update sp 2 manually from download center and install, Am assuming sp1 is already installed

 

Delete any pending*.xml files from this folder:
C:\Windows\winsxs\

http://img805.imageshack.us/img805/3189/windowsrepair.gif Please download Windows Repair by Tweaking.com to your desktop.

• See the download links under this icon: http://forums.majorgeeks.com/chaslang/images/MGDownloadLoc.gif
• Double-click tweaking.com_windows_repair_aio.zip and extract the Tweaking.com - Windows Repair folder to your desktop.
• Now open this folder and double-click Repair_Windows.exe.
• Click the Start Repairs tab on the far right.
• Click Custom Mode so there is a bullet in it.
• Click the Start button (bottom right)
  Note: When asked if you would like to create a restore point. It is recommended just in-case something does not go as planned.
• Click Unselect All
• Put a checkmark in the following items:
  • Repair Windows Update
  Note: Leave everything else unchecked
• Put a checkmark in Restart System When Finished
• Now click the Start button (bottom right)

 

Cannot do a system restore to a different date. I had done a system restore about a month ago & then ran my updates & my computer hasn't been the same since. I've done the Windows Update Component & it didn't work either.

 

Did the services.msc & all are set accordingly. SP1 is installed. I did notice that wudriver.dll gives an error when it tries to start. I've looked up the error & tried the fixes but they don't change anything. Still no luck.

 

When you try to update does Vista give any kind of error code?

 

Yes, 80070020

 

Do the steps listed here help?

http://windows.microsoft.com/en-US/windows-vista/Windows-Update-error-80070020

 

yes, unfortunately did not work

 

http://support.microsoft.com/?kbid=955430
May be missing a prerequisite for installation?

 

I've run this & when I click "validate" it takes me to the Windows download site, but that's it. Any other suggestions?

 

Have you tried disabling your antivirus before doing an update?

 

Hi, I am having an issue with Windows Update error 80004002. I have done all the microsoft fixes to no avail. Re registered DLL's, Tried theirWindowsUpsateAgent, did Microsoft Fixit. It's driving me nuts. If anyone has any suggestions...please suggest away. Oh I also ran the cmd scannow. Found some corrupt files it couldn't clean..Not sure what to do. Thanks for any help ahead of time.