Help debugging BSOD

kazek · Jun 29, 2009

Recently my PC has been crashing while I'm gaming and not necessarily when I play for a long time. Sometimes it happens 5 mins after I started playing.

Here is my minidump folder (download) incase anyone can help me understand what the problem is ?

Thanks

plodr · Jun 29, 2009

The guy who looks at minidumps doesn't come around. You will have to try and decode it yourself.
Here's the guide http://forums.majorgeeks.com/showthread.php?t=35246

kazek · Jun 30, 2009

I tried to follow the guide but I get some errors running the debugging tools...

Loading Dump File [C:\WINDOWS\Minidump\Mini063009-02.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is:
Unable to load image ntoskrnl.exe, Win32 error 0n2
*** WARNING: Unable to verify timestamp for ntoskrnl.exe
*** ERROR: Module load completed but symbols could not be loaded for ntoskrnl.exe
Windows XP Kernel Version 2600 (Service Pack 2) MP (2 procs) Free x86 compatible
Product: WinNt, suite: TerminalServer SingleUserTS
Machine Name:
Kernel base = 0x804d7000 PsLoadedModuleList = 0x8055c700
Debug session time: Tue Jun 30 12:27:10.656 2009 (GMT+8)
System Uptime: 0 days 0:52:08.339
Unable to load image ntoskrnl.exe, Win32 error 0n2
*** WARNING: Unable to verify timestamp for ntoskrnl.exe
*** ERROR: Module load completed but symbols could not be loaded for ntoskrnl.exe
Loading Kernel Symbols
...............................................................
......................................................
Loading User Symbols
Loading unloaded module list
.........
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 9C, {5, b833c050, b2000018, 2000e0f}

***** Kernel symbols are WRONG. Please fix symbols to do analysis.
Click to expand...

Is the guide outdated ? Has anyone tried it recently ?

kazek · Jun 30, 2009

Yes I set my system not to restart but it still does. The bsod comes on for 1-2 seconds and the PC restarts.

kazek · Jun 30, 2009

DomLuc said: ↑

Try accessing your system in 'Windows Safe Mode'
http://www.computerhope.com/issues/chsafe.htm
Click to expand...

What should I be doing in Safe mode ? :confused

kazek · Jul 2, 2009

I keep getting this error...

*** Your debugger is not using the correct symbols ***
*** ***
*** In order for this command to work properly, your symbol path ***
*** must point to .pdb files that have full type information. ***
*** ***
*** Certain .pdb files (such as the public OS symbols) do not ***
*** contain the required information. Contact the group that ***
*** provided you with these symbols if you need this command to ***
*** work. ***
*** ***
*** Type referenced: nt!_KPRCB
Click to expand...

I've tried many times and looked through google for many hours but I can't find a proper solution. I copy and paste the symbol path (SRV*c:\symbols*http://msdl.microsoft.com/download/symbols) as it is but I still have the same problem :confused

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Help debugging BSOD

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