Help if you can, please

OK, so a little over a week ago I started having some computer problems.

Explorer keeps {not responding}, as well as other random things when I hit ctrl+alt+del. I changed over to Foxfire, which has allowed me to surf the net fine, but Explorer keeps [not responding].

Also, I can't run McAfvee's, and different AntiVirus things I've downloaded from the site do the [not repsonding] thing before they finish. AntiVir is the one in particular.

AIM likes to go into [not responding}, and I can't bring up WinAmp or My Computer without the whole system freezing. And when I do bring up My Computer, there are no options (my drives should be there). Also, my D: drive doesn't open at all (unless in Safe Mode).

I've tried defragging, but that didn't do much. Any help/suggestions would be great. I really would like to get my problem(s) solved.

 

Please follow standard cleanup procedures as given below:

- Run ALL the steps in this Sticky thread READ ME FIRST BEFORE ASKING FOR SUPPORT: Basic Spyware, Trojan And Virus Removal

Make sure you check version numbers and get all updates.

- Very Important: Make sure you tell us the results from running the tutorial...was anything found? Were you unable to complete any of the scans?...Were you unable to download any of the tools?...Did you do the on-line scans as suggested? etc.


After doing ALL of the above and you still have a problem, make sure you have booted to normal mode and run the steps below:



http://www.majorgeeks.com/images/grenade.gif Download HijackThis 1.99.1

http://www.majorgeeks.com/images/grenade.gif Unzip the hijackthis.exe file to a folder you create named C:\Program Files\HJT

http://www.majorgeeks.com/images/grenade.gif Do NOT run Hijack This from the Desktop, a temp folder, or a sub-folder of C:\Documents and Settings, or choose to run it directly from the ZIP file as your backups will not be safely stored.

http://www.majorgeeks.com/images/grenade.gifBefore running HijackThis: You must close each of the following:your web browser, e-mail client, instant messenger, and programs like notepad, wordpad, MS Word etc. And any other unnecessary running programs.

http://www.majorgeeks.com/images/grenade.gifRun HijackThis and save your log file.

http://www.majorgeeks.com/images/grenade.gif Post your log as an ATTACHMENT to your next post. (Do NOT copy/paste the log into your post as it will be removed).

http://www.majorgeeks.com/images/grenade.gifNeed help with HJT? See this thread: NO HIJACK THIS LOG FILES BEFORE READING THIS: HJT Tutorial & LOG File Posting

 

I was unable to do either the Bitdefender or RavAntivirus scans as I can not boot in safe mode with networking support. In Normal mode, Bitdefender cannot run without IE, and IE doesn't respond for me. And when I went to RavAntivirus, the downloading of their products ceases to exist. Everything else I was able to run, but nothing was found.

Also, since it looks like I going to have to go and do the download of HijackThis. I can't create a folder in program files. It goes straight to my desktop.

 

OK, I was able to run the HJT, and saved my log. But my computer doesn't seem to be letting me post it as an attachment.

 

OK...I figured out why I was unable to post attachments (didn't have JAva on my computer).

Also, since I was unable to run the online virus scan earlier, I decided to try an alternative. I'm running the TrendMicro Housecall and if anything comes from it, I'll post the results.

 

After you complete the online scan, reboot and attach a fresh HJT log. If you still cant attach it just paste in here and I will convert it for you.