HELP! Laptop not working....

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by clairlou, Jun 27, 2011.

  1. clairlou

    clairlou Private E-2

    I'm currently posting this via my husbands laptop being as mine has given up the ghost.

    I had a problem a couple of days ago with my Free AVG picking up some Malware virus and quaratining it.

    My laptop went funny and after a couple of reboots it was fine.

    Today I've gone to load it up and the arrow (mouse action) wouldn't work and it is as if someone else was in control of it, then my loggin password to initially get into the laptop was entering something all by itself.

    I eventually turned it off got it to load but now I cannot use touchpad but I have a usb mouse plugged in, and I cannot type anything.

    I'm currently running virus scan and it's not picking anything up but in the virus vault I have two things:

    Corrupted executable file - C:\users\clair\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\Content.IE5\1QF24EVU\wlsetup-web[1].exe

    and:

    "Win32/Kryptik.PEX -
    C:\USERS\CLAIR\APPDATA\LOCAL\MICROSOFT\WINDOWS\TEMPORARY INTERNET FILES\CONTENT.IE5\FKHX3682\README[1].EXE

    HELP PLEASE! :/
     
  2. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

  3. clairlou

    clairlou Private E-2

    Hi thanks for your link but I cannot type ANYTHING so I cannot download stuff I am currently in safe mode and can only use the mouse touchpad is still not working and I cannot type. :(
     
  4. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Did you create the Kaspersky boot disc on another computer? Did you download the tools to another computer? Have you tried using a USB keyboard?
     

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