HELP: Major problems after cleanup of virus and spyware

Discussion in 'Software' started by localz, Oct 29, 2006.

  1. localz

    localz Private E-2

    Someone in the household turned off the firewall on the computer. I didnt know how long the computer was on for but there was a ton of spyware, adware, and trojans on the computer afterward. After rebooting into safemode to eliminate all these malware, explorer.exe did not start to bring up a gui. Furthermore, when I manually ran explorer.exe I couldnt view hidden files. I would click view files and then it went back to the screen where it says these were system files yadda yadda yadda. I ran anti spyware - spybot, spysweeper, and adaware - and norton virus scan in safe mode. Everything is clean but the computer still acts like this. Also the recycle bin is malfunctioning. I cant explore it at all or drag anything into it to delete. When I double click it it brings up my computer.

    Please help. I have tried everything I could think of but it aint working. Is there anything more I can do or should I just bite the bullet and wipe the drive clean and start fresh?
    Thank you all that helps in this matter.
     
  2. Lev

    Lev MajorGeek

    Follow precisely the instructions in this thread and then make a fresh posting in the Malware Forum as per the instructions. You'll have to wait paitently for a response..the guys in there are real busy and go on a first come first served basis, so bumping your post will only put you further down the list :)

    Good luck.
     

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