Help pc Question.

Discussion in 'Software' started by ELKCOUNTY Z, May 15, 2011.

  1. ELKCOUNTY Z

    ELKCOUNTY Z Private E-2

    Ok having some weird issues with my hp pc. it has windows xp just under a gig of memory. here is the issue.

    the pc shuts off and starts back up on its on every 20-25 mins or so. I have used malwarebytes scan avg anti virus scan and stop signs scans suposedly nothing wrong. THIS IS DRIVING ME NUTS! I even restored the pc using system restore... its still doing it helllllllllp me please:cry my e-mail is I'd really appreciate help or a fix
     
    Last edited by a moderator: May 15, 2011
    ELKCOUNTY Z, May 15, 2011
    #1
  2. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Welcome to MG"S!!! I suggest that you post in the software forum for additional assistance. However, let's get a few questions answered:
    1) Does this happen in safe mode
    2) Have you gone to the advanced settings in My Computer ( after right clicking it and choosing properties) and set the computer to NOT reboot on errors?
    3) Have you added any hardware or software recently?
     
    TimW, May 15, 2011
    #2
  3. ELKCOUNTY Z

    ELKCOUNTY Z Private E-2

    Tim,
    thanks so much for responding.. 1. no it does not happen in safe mode. 2. no but I will in a couple mins. 3.when it started like a month ago no i hadn't????? should i go post it over in the other place you said?
    ZIG
     
    ELKCOUNTY Z, May 15, 2011
    #3
  4. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    I am going to move this thread to the software forum for you. If it is not happening in safe mode, then go to start / run ./ and type:
    msconfig

    Go to the startup menu and disable all of it. Reboot and see if the issue still happens. If it doesn't, then go back into msconfig and re-enable two items at a time until you have the issue return. Then you will know which item may be the cause.
     
    TimW, May 15, 2011
    #4
  5. ELKCOUNTY Z

    ELKCOUNTY Z Private E-2

    Tim I did what you told me to do first I'll see if that works if not I'll go back through and do the msconfig... thanks i'll check back n let you know. And thanks again
     
    ELKCOUNTY Z, May 15, 2011
    #5
  6. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    No problem. Getting a BSOD may help, but you will probably be better served to diagnose using msconfig. ;)
     
    TimW, May 15, 2011
    #6
  7. ELKCOUNTY Z

    ELKCOUNTY Z Private E-2

    Tim ok its still doing it. I guess i will do the msconfig in the morning.. Thats kinda scares me since i am not a pc kinda fix it guy. I'll try it though. I was hoping i could down load something and fix it or find out why its doing it. I'll start in the morning. And see what happens. Up dt you in the afternoon. Thanks .peace zig
     
    ELKCOUNTY Z, May 15, 2011
    #7

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