Help please. Hidden files option and Run command dissapeared.

Discussion in 'Software' started by sopolilo, Sep 23, 2010.

  1. sopolilo

    sopolilo Private E-2

    I run a Windows XP based computer. I've always been able to deal my way out of problems with virus, spyware and such, not that i'm an expert but i manage but this is weird-

    I probably got infected trough my mom's laptop, i got a file from her through a USB and have been in trouble since.

    I was using the AVG antivirus, but felt it was time to change, so i uninstalled and tried the AVAST - it was during this change the problem started-

    SYMPTOMS:
    1.- The Tools > Folder Options - is missing.
    Tried -w/no result: Click Start, choose Run and execute regedit.

    Navigate to: [HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer]

    Look for a value called NoFolderOptions on the right panel

    Right click on the NoFolderOptions value and choose delete

    Navigate to: [HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer]

    Right click on NoFolderOptions on the right pane and choose Delete

    Also tried w no avail:HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Current Version\Policies\Explorer and look for the registry entry NoFolderOptions in the right pane and delete it.
    ---

    2.- No RUN button through START nor through Task Manager -

    ---

    3.- Automatic renaming of files and folders, which turn into shortcuts, which actually lead to some .exe file AND the files which got renamed are now hidden (and adding the fact i cant see hidden files make it awful)

    ---

    4.- FIXED: Cant navigate to certain antivirus websites.

    ---

    5.- FIXED: Antivirus scan stopped - antivirus windows closing.

    ---

    Here is a HiJack scan:

    Logfile of Trend Micro HijackThis v2.0.4
    Scan saved at 03:48:13 a.m., on 21/09/2010
    Platform: Windows XP SP3 (WinNT 5.01.2600)
    MSIE: Internet Explorer v8.00 (8.00.6001.18702)
    Boot mode: Normal

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\Archivos de programa\Avira\AntiVir Desktop\avguard.exe
    C:\Archivos de programa\Avira\AntiVir Desktop\avshadow.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\system32\spoolsv.exe
    C:\Archivos de programa\Avira\AntiVir Desktop\sched.exe
    C:\Archivos de programa\Bonjour\mDNSResponder.exe
    C:\Archivos de programa\Java\jre6\bin\jqs.exe
    C:\Archivos de programa\Panda Security\Panda Cloud Antivirus\PSANHost.exe
    C:\WINDOWS\System32\nvsvc32.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\System32\ezSP_Px.exe
    D:\Archivos de programa\Zone Labs\ZoneAlarm\zlclient.exe
    C:\Archivos de programa\Archivos comunes\Adobe\ARM\1.0\AdobeARM.exe
    C:\WINDOWS\system32\rundll32.exe
    C:\Archivos de programa\Panda Security\Panda Cloud Antivirus\PSUNMain.exe
    C:\Archivos de programa\Avira\AntiVir Desktop\avgnt.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\WINDOWS\system32\fxssvc.exe
    C:\Archivos de programa\Sony\VAIO Action Setup\VAServ.exe
    C:\WINDOWS\system32\ZoneLabs\vsmon.exe
    C:\Archivos de programa\Sunbelt Software\CounterSpy\SBAMSvc.exe
    C:\Archivos de programa\Sunbelt Software\CounterSpy\SBAMTray.exe
    C:\Archivos de programa\Sunbelt Software\CounterSpy\SBPIMSvc.exe
    C:\Documents and Settings\Zpx\Configuración local\Datos de programa\Google\Chrome\Application\chrome.exe
    C:\Documents and Settings\Zpx\Configuración local\Datos de programa\Google\Chrome\Application\chrome.exe
    C:\Documents and Settings\Zpx\Configuración local\Datos de programa\Google\Chrome\Application\chrome.exe
    C:\Documents and Settings\Zpx\Mis documentos\Downloads\HijackThis.exe
    C:\WINDOWS\system32\notepad.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
    R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Vínculos
    O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Archivos de programa\Archivos comunes\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
    O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Archivos de programa\Archivos comunes\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
    O2 - BHO: Panda Security Toolbar - {B821BF60-5C2D-41EB-92DC-3E4CCD3A22E4} - C:\Archivos de programa\Panda Security\Panda Security Toolbar\PandaSecurityDx.dll
    O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Archivos de programa\Java\jre6\bin\jp2ssv.dll
    O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Archivos de programa\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
    O3 - Toolbar: Panda Security Toolbar - {B821BF60-5C2D-41EB-92DC-3E4CCD3A22E4} - C:\Archivos de programa\Panda Security\Panda Security Toolbar\PandaSecurityDx.dll
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize
    O4 - HKLM\..\Run: [ezShieldProtector for Px] C:\WINDOWS\System32\ezSP_Px.exe
    O4 - HKLM\..\Run: [ZZZ] C:\WINDOWS\Sonysys\EFlyer\EFlyer.exe
    O4 - HKLM\..\Run: [ZoneAlarm Client] "D:\Archivos de programa\Zone Labs\ZoneAlarm\zlclient.exe"
    O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Archivos de programa\Adobe\Reader 9.0\Reader\Reader_sl.exe"
    O4 - HKLM\..\Run: [Adobe ARM] "C:\Archivos de programa\Archivos comunes\Adobe\ARM\1.0\AdobeARM.exe"
    O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent
    O4 - HKLM\..\Run: [PSUNMain] "C:\Archivos de programa\Panda Security\Panda Cloud Antivirus\PSUNMain.exe" /Traybar
    O4 - HKLM\..\Run: [avgnt] "C:\Archivos de programa\Avira\AntiVir Desktop\avgnt.exe" /min
    O4 - HKLM\..\Run: [SBAMTray] "C:\Archivos de programa\Sunbelt Software\CounterSpy\SBAMTray.exe"
    O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\Run: [cdloader] "C:\Documents and Settings\Zpx\Datos de programa\mjusbsp\cdloader2.exe" MAGICJACK
    O4 - HKCU\..\Run: [EPSON TX110 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIFBL.EXE /FU "C:\WINDOWS\TEMP\E_S169.tmp" /EF "HKCU"
    O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'SERVICIO LOCAL')
    O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'Servicio de red')
    O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'SYSTEM')
    O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'Default user')
    O4 - Global Startup: Adobe Gamma Loader.lnk = ?
    O4 - Global Startup: VAIO Action Setup (Server).lnk = ?
    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Archivos de programa\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Archivos de programa\Messenger\msmsgs.exe
    O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1272508526734
    O16 - DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/2009.07.28_v5.5.8.1/FacebookPhotoUploader55.cab
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
    O22 - SharedTaskScheduler: Precargador Browseui - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\System32\browseui.dll
    O22 - SharedTaskScheduler: Demonio de caché de las categorías de componente - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\System32\browseui.dll
    O23 - Service: Avira AntiVir Scheduler (AntiVirSchedulerService) - Avira GmbH - C:\Archivos de programa\Avira\AntiVir Desktop\sched.exe
    O23 - Service: Avira AntiVir Guard (AntiVirService) - Avira GmbH - C:\Archivos de programa\Avira\AntiVir Desktop\avguard.exe
    O23 - Service: Servicio Bonjour (Bonjour Service) - Apple Inc. - C:\Archivos de programa\Bonjour\mDNSResponder.exe
    O23 - Service: Servicio del administrador de discos lógicos (dmadmin) - Unknown owner - C:\WINDOWS\System32\dmadmin.exe
    O23 - Service: Registro de sucesos (Eventlog) - Unknown owner - C:\WINDOWS\system32\services.exe
    O23 - Service: Fax - Unknown owner - C:\WINDOWS\system32\fxssvc.exe
    O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Archivos de programa\Archivos comunes\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
    O23 - Service: Servicio COM de grabación de CD de IMAPI (ImapiService) - Unknown owner - C:\WINDOWS\System32\imapi.exe
    O23 - Service: iPod Service - Apple Inc. - C:\Archivos de programa\iPod\bin\iPodService.exe
    O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Archivos de programa\Java\jre6\bin\jqs.exe
    O23 - Service: Escritorio remoto compartido de NetMeeting (mnmsrvc) - Unknown owner - C:\WINDOWS\System32\mnmsrvc.exe
    O23 - Service: Panda Cloud Antivirus Service (NanoServiceMain) - Panda Security, S.L. - C:\Archivos de programa\Panda Security\Panda Cloud Antivirus\PSANHost.exe
    O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
    O23 - Service: Plug and Play (PlugPlay) - Unknown owner - C:\WINDOWS\system32\services.exe
    O23 - Service: Administrador de sesión de Ayuda de escritorio remoto (RDSessMgr) - Unknown owner - C:\WINDOWS\system32\sessmgr.exe
    O23 - Service: CounterSpy Antispyware (SBAMSvc) - Sunbelt Software - C:\Archivos de programa\Sunbelt Software\CounterSpy\SBAMSvc.exe
    O23 - Service: SB Recovery Service (SBPIMSvc) - Sunbelt Software - C:\Archivos de programa\Sunbelt Software\CounterSpy\SBPIMSvc.exe
    O23 - Service: Tarjeta inteligente (SCardSvr) - Unknown owner - C:\WINDOWS\System32\SCardSvr.exe
    O23 - Service: Registros y alertas de rendimiento (SysmonLog) - Unknown owner - C:\WINDOWS\system32\smlogsvc.exe
    O23 - Service: TrueVector Internet Monitor (vsmon) - Check Point Software Technologies LTD - C:\WINDOWS\system32\ZoneLabs\vsmon.exe
    O23 - Service: Instantáneas de volumen (VSS) - Unknown owner - C:\WINDOWS\System32\vssvc.exe
    O23 - Service: Adaptador de rendimiento de WMI (WmiApSrv) - Unknown owner - C:\WINDOWS\System32\wbem\wmiapsrv.exe
    O23 - Service: Servicio de uso compartido de red del Reproductor de Windows Media (WMPNetworkSvc) - Unknown owner - C:\Archivos de programa\Windows Media Player\WMPNetwk.exe

    --
    End of file - 9420 bytes



    -----

    Any Help will be appreciated and for sure, the first forum to have an answer to this... i haven't found any forums that have actually solved this...

    Ok then, thank u!
     
  2. mjnc

    mjnc MajorGeek

    Have you tried using a Restore Point from before the time the problems began?

    If that is not available or if you have tried and did not resolve problems,
    go here for malware removal procedures and instructions:

    READ & RUN ME FIRST
     
  3. sopolilo

    sopolilo Private E-2

    Hey, there is no restore point available... i disabled it a while back... let my try what u say...
     
  4. Broni

    Broni Private First Class

    Your computer is most likely infected.
    Travel to malware forum.
     

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