Help please: ntoskrnl.exe

Discussion in 'Software' started by mac5048, May 14, 2009.

  1. mac5048

    mac5048 Private E-2

    Ran windows debugging tools and got this... Any idea on the next steps i should be taking?


    Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
    Copyright (c) Microsoft Corporation. All rights reserved.


    Loading Dump File [C:\WINDOWS\Minidump\Mini051409-01.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available

    Symbol search path is: c:\windows\symbols
    Executable search path is:
    Unable to load image ntoskrnl.exe, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for ntoskrnl.exe
    Windows XP Kernel Version 2600 (Service Pack 3) MP (2 procs) Free x86 compatible
    Product: WinNt, suite: TerminalServer SingleUserTS
    Machine Name:
    Kernel base = 0x804d7000 PsLoadedModuleList = 0x8055d720
    Debug session time: Thu May 14 07:51:21.366 2009 (GMT-4)
    System Uptime: 0 days 0:34:59.273
    Unable to load image ntoskrnl.exe, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for ntoskrnl.exe
    Loading Kernel Symbols
    ...............................................................
    ................................................................
    ...................................
    Loading User Symbols
    Loading unloaded module list
    ....................................
    *******************************************************************************
    * *
    * Bugcheck Analysis *
    * *
    *******************************************************************************

    Use !analyze -v to get detailed debugging information.

    BugCheck 40000080, {8a4bb130, 89b6c378, 805512b8, 2}

    Unable to load image NDIS.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for NDIS.sys
    Probably caused by : ntoskrnl.exe ( nt!_woutput+414 )

    Followup: MachineOwner
    ---------

    0: kd> !analyze -v
    *******************************************************************************
    * *
    * Bugcheck Analysis *
    * *
    *******************************************************************************

    BUGCODE_ID_DRIVER (40000080)
    This is the NDIS Driver Bugcheck for Windows 2000 and Windows XP.
    For Windows Server 2003 and later, see 0x7C, BUGCODE_NDIS_DRIVER.
    DESCRIPTION
    The meaning of the bug check parameters cannot be determined by examining the
    parameters alone. You must also examine the text of a DbgPrint message.
    For details, see either the debugger documentation or the DDK documentation.
    Arguments:
    Arg1: 8a4bb130
    Arg2: 89b6c378
    Arg3: 805512b8
    Arg4: 00000002

    Debugging Details:
    ------------------


    CUSTOMER_CRASH_COUNT: 1

    DEFAULT_BUCKET_ID: DRIVER_FAULT

    BUGCHECK_STR: 0x40000080

    PROCESS_NAME: Idle

    LAST_CONTROL_TRANSFER: from 00000000 to 804f9f43

    STACK_TEXT:
    80551638 00000000 00000000 00000000 00000000 nt!_woutput+0x414


    STACK_COMMAND: kb

    FOLLOWUP_IP:
    nt!_woutput+414
    804f9f43 5d pop ebp

    SYMBOL_STACK_INDEX: 0

    SYMBOL_NAME: nt!_woutput+414

    FOLLOWUP_NAME: MachineOwner

    MODULE_NAME: nt

    IMAGE_NAME: ntoskrnl.exe

    DEBUG_FLR_IMAGE_TIMESTAMP: 498c11d3

    FAILURE_BUCKET_ID: 0x40000080_nt!_woutput+414

    BUCKET_ID: 0x40000080_nt!_woutput+414

    Followup: MachineOwner
    ---------


    Rhiannon Schaeffer, Business Analyst
    Weidenhammer
    935 Berkshire Blvd
    Wyomissing, PA 19610
    610-378-1149 ext 8431
    rschaeffer@hammer.net

    Visit our solutions at www.hammer.net
     
  2. plodr

    plodr MajorGeek Super Extraordinaire Moderator Staff Member

  3. Bugballou

    Bugballou MajorGeek

    Seems it is a boot.ini problem, or a problem with the ntoskrnl file itself. Check Windows Update first, then have a look here:
    http://www.computerhope.com/issues/ch000631.htm
    Could run chkdsk from a command prompt within Windows, but doubt if that would be adequate.
    If you resolve the issue make sure to run Windows Update again.
     

MajorGeeks.Com Menu

Downloads All In One Tweaks \ Android \ Anti-Malware \ Anti-Virus \ Appearance \ Backup \ Browsers \ CD\DVD\Blu-Ray \ Covert Ops \ Drive Utilities \ Drivers \ Graphics \ Internet Tools \ Multimedia \ Networking \ Office Tools \ PC Games \ System Tools \ Mac/Apple/Ipad Downloads

Other News: Top Downloads \ News (Tech) \ Off Base (Other Websites News) \ Way Off Base (Offbeat Stories and Pics)

Social: Facebook \ YouTube \ Twitter \ Tumblr \ Pintrest \ RSS Feeds