Help please

Discussion in 'Software' started by keziabass, Nov 30, 2009.

  1. keziabass

    keziabass Private E-2

    Im not really good at computer stuff i really jsut use it for work, im a promoter and DJ. but today my computer keeps popping with with a blue screen not sure what it is say bc its changes to fast the restarts and will only run in safe mode... i have tried running malwarebytes and combofix and nothing has helped can you help me please ?
     
  2. iwunderdownunder

    iwunderdownunder First Sergeant

    if you can start the computer in safe mode a good place to start would be to switch of the auto restart on system failure.to do this once the desktop appears in safe mode right click on my computer,then in the window that appears slect the advanced tab from there under startup and recovery click on the settings tab then under the system failure uncheck the automatic restart feature.this will enable you to see what the blue screen error is.
    while you are in safe mode another good place to start is to perform the error check function to to start this procedure click on start then run in the box type cmd and press enter.then in the dos window that appears type in chkdsk c:/r follow the promts and you will be asked to allow this to be run on next boot type y and press enter then type exit and press enter.now reboot your computer and it will either start up with the bsod or it will start scanning your drive for errors.good luck.
     
  3. keziabass

    keziabass Private E-2

    tried that now having trouble even opening in safe mode.....
     
  4. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    you need to quit creating multiple threads... you have one in malware one in software and one in hardware. Now a moderator will have to merge them altogether for you because having three threads open regarding the same issue is only going to confuse you and the people who are trying to help you.
     
  5. keziabass

    keziabass Private E-2

    sorry.... i only put three up in diffrent places because im not sure if its malware or hard ware or what and i thought each area was for something diffrent.. wont happen again sorry.. im just kind of flipping out bc with my laptop i cant work
     
  6. Mimsy

    Mimsy Superior Imperial Queen of the MG Games Forum

    If your income depends on it, and if you can barely boot it, consider taking it to a shop and paying them to fix it for you. It'll be a small expense (hopefully!) compared to the money you'll lose not being able to work, and it will be a lot quicker than posting here and waiting for answers. Especially given that you haven't even told us which Windows version you're in. ;)

    Just a thought. :)
     
  7. keziabass

    keziabass Private E-2

    its a compaq nc4200 with windows xp
     
  8. iwunderdownunder

    iwunderdownunder First Sergeant

    G'day keziabass
    if you have a copy of windows xp boot from the cd and use the repair install function to repair the system.this procedure will leave all you important file intact,so you wont loose any of your data.a blue screen error could be a number of reasons but most likely a driver fault.
     

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