help please

Discussion in 'Hardware' started by dav77dav, May 22, 2013.

  1. dav77dav

    dav77dav Private E-2

    got laptop vostro 2520 when i switch it on i cant get on internet it say install driver for network adapter but i cant in stall cause i cant get on net also it wont let me load cd or dvd any help please
     
    dav77dav, May 22, 2013
    #1
  2. plodr

    plodr MajorGeek Super Extraordinaire Moderator Staff Member

    Here is the page of drivers
    http://downloads.dell.com/Pages/Drivers/vostro-2520.html
    If you do not have another computer then you need to get a friend to download the correct Chipset driver, correct Network driver, put them on a USB stick and put the stick into your laptop.
    Move the drivers from the stick onto your computer desktop to install.
     
    plodr, May 22, 2013
    #2
  3. mdonah

    mdonah Major Geek Extraordinaire

    Did you buy the laptop new from Dell? If you did, it's still under warranty.

    Dell ships their products "Plug and Play" right from the box. The fact that you cannot access CDs or DVDs with the burner indicates major problems because the burner works from BIOS and not the Operating System. The laptop should be replaced.

    If you bought it used or refurbished, contact the seller and get your money back.
     
    mdonah, May 23, 2013
    #3
  4. dav77dav

    dav77dav Private E-2

    plodr i can do that off the computer i am on now but the laptop wont recognise the usb stick when i put it in our dvd and i use ethernet cable plugged in the side for internet and it says no connection just red x at bottom
     
    dav77dav, May 23, 2013
    #4
  5. plodr

    plodr MajorGeek Super Extraordinaire Moderator Staff Member

    So you can't use the USB ports and the optical drive is not usable.
    In order to get something on the laptop drive since you can't use anything on the laptop, would be to remove the hd from the laptop, attach it by USB cables to your desktop by an adapter and move the files you need onto the laptop hard drive.
     
    plodr, May 23, 2013
    #5
  6. mdonah

    mdonah Major Geek Extraordinaire

    You have multiple problems with this laptop. As I stated in my previous post, if you bought it new from Dell, it's still under warranty and Dell should replace it.
     
    mdonah, May 23, 2013
    #6

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