Help Removing Malware

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by marie95, Jul 19, 2018.

  1. marie95

    marie95 Private E-2

    I updated and ran all of my computers cleaners that i regularly use (Avira, malwarebytes, ccleaner, advanced system care, glary utilities, smart defrag, and drive booster). I did this last Friday, and after that I noticed my computer acting odd, freezing, pages loading that i didnt open (asking to download flashdrive or games) and the screen going black. I also had 2 blue screens, where i ran system to fix itself but nothing was found wrong.

    I reran my anti virus and malware and found nothing.

    I followed your malware removal instructions and here are the logs.
    Thank you
     

    Attached Files:

    marie95, Jul 19, 2018
    #1
  2. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    You have some junk, but no malware.

    Please remove these in ADWCleaner:
    PUP.Optional.Legacy C:\Windows\SysWOW64\config\systemprofile\AppData\Local\YSearchUtil
    PUP.Optional.Legacy C:\Users\cmp\AppData\Local\YSearchUtil
    PUP.Optional.Spigot.Generic C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Coupons
    PUP.Optional.Spigot.Generic C:\Program Files (x86)\Coupons

    Adware.TryMedia HKLM\Software\Wow6432Node\Trymedia Systems

    Now remove there in RogueKiller:
    RK
    ¤¤¤ Registry : 6 ¤¤¤
    [PUP.Coupons|PUP.Gen0] (X64) HKEY_CLASSES_ROOT\CLSID\{1A53AD8B-D0B9-4E7F-88E4-50C07A65F2DC} (C:\Windows\COUPON~2.OCX) -> Found
    [PUP.Coupons|PUP.Gen0] (X64) HKEY_CLASSES_ROOT\CLSID\{A85A5E6A-DE2C-4F4E-99DC-F469DF5A0EEC} (C:\Windows\COUPON~2.OCX) -> Found

    And the two items in Hitman.

    Reboot and rescan with all three and attach the new logs.
     
    TimW, Jul 19, 2018
    #2
  3. marie95

    marie95 Private E-2

    Thank you.
    Here are the new logs.
    Why is it that some of these programs list Avira as a threat?
     

    Attached Files:

    marie95, Jul 20, 2018
    #3
  4. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    ADWCleaner is a product of MBAM which has a beef with Advanced System...( not Avira ).

    Your logs are clean. What malware issues are you still having, if any?
     
    TimW, Jul 20, 2018
    #4
  5. marie95

    marie95 Private E-2

    The only thing that happened this morning was a tab opening up on its own.
    Again it was one of those that said i needed to download flashplayer. So far it only happened that one time.
    I've been using the computer to see if anything else seems off, but all is good.
     
    marie95, Jul 20, 2018
    #5
  6. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Good to know.

    If you are not having any other malware problems, it is time to do our final steps:
    1. We recommend you keep Malwarebytes Anti-Malware for scanning/removal of malware.
    2. Re-enable your Disk Emulation software with Defogger if you had disabled it in step 4 of the READ & RUN ME.
    3. Go to add/remove programs and uninstall HijackThis. If you don't see it or it will not uninstall, don't worry about it. Just move on to the next step.
    4. If running Vista, Win 7 or Win 8, it is time to make sure you have re-enabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    5. Now go to the C:\MGtools folder and find the MGclean.bat file. Double click ( if running Vista, Win7, or Win 8 or 10 Right Click and Run As Administrator ) on this file to run this cleanup program that will remove files and folders related to MGtools and some other items from our cleaning procedures.
    6. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
    7. After doing the above, you should work thru the below link:
     
    TimW, Jul 20, 2018
    #6
  7. marie95

    marie95 Private E-2

    Thank you very very much! Have a great day
     
    marie95, Jul 20, 2018
    #7
  8. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    You are most welcome. :)
     
    TimW, Jul 20, 2018
    #8

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