help removing webroot secureanywhere

This should be done in the software forum really, however... follow these instructions. Using MGtools Now attach the resulting MGlogs.zip.

 

No, it's not malware.


Download and run OTM.

Download OTM by Old Timer and save it to your Desktop.

• Right-click OTM.exe And select " Run as administrator " to run it.
• Paste the following code under the http://farm3.static.flickr.com/2455/4173556815_a721a91733_o.png area. Do not include the word Code.

Code:

:Files
C:\Windows\SysWOW64\setup16.exe
C:\Windows\SysWOW64\sho81DB.tmp
C:\Windows\SysWOW64\shoB8FF.tmp
C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Webroot SecureAnywhere
C:\Program Files\Webroot

:services
WRSVC

:reg
[HKEY_LOCAL_MACHINE\software\Wow6432Node\microsoft\windows\currentVersion\Run]
"WRSVC"=-
[-HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{0ECDF796-C2DC-4d79-A620-CCE0C0A66CC9}]
[-HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{079E3917-A757-46AD-87F9-7B149C240B12}]

:Commands
[emptytemp]
[Reboot]

• Return to OTM, right click in the Paste List of Files/Folders to Move window (under the yellow bar) and choose Paste.
• Push the large http://farm3.static.flickr.com/2782/4174320048_f01c448b32_o.png button.
• OTM may ask to reboot the machine. Please do so if asked.
• Copy everything in the Results window (under the green bar), and paste it in your next reply.

NOTE: If you are unable to copy/paste from this window (as will be the case if the machine was rebooted), open Notepad (Start->All Programs->Accessories->Notepad), click File->Open, in the File Name box enter *.log and press the Enter key, navigate to the C:\_OTM\MovedFiles folder, and open the newest .log file present, and attach the contents of that document back here in your next post.

Now run the C:\MGtools\GetLogs.bat file by double clicking on it. (Right click and run as admin if using Vista or Windows7) Then attach the new C:\MGlogs.zip file that will be created by running this.

Better now?

 

That'd be here.

Uninstall Google Chrome with Revo Uninstaller.

Now reinstall and see if it's any better.

 

Just go for a LESS thorough/aggressive uninstall. Should still remove enough.

 

Nothing. Just rerun revo and uninstall in a less agressive way as suggested. If you do not feel comfortable with this, just uninstall it normally

 

Hello, dkk

You should select each bold typed leftover item (those are Chrome related) by left-clicking in the box next to it, then clicking the Delete radio button... then the Next button when prompted.

* You can also left-click any of those items that have a + in the box if you want to look at the expanded subkeys.

dr.m