Help removing "Zedo.com" Zango

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by jaknbjaknb, Nov 16, 2008.

  1. jaknbjaknb

    jaknbjaknb Private E-2

    Hello,

    I made the mistake of installing BearShare 5.XX. Since then whenever I open Internet Explorer I get a popup that shows advertising. At the top of the ad it reads Powered by Zedo and has an address which starts with c5.zedo.com. At the bottom of the ad there is reference to something called Zango. I have XP with the latest service packs and IE 7.
    Here is what I have tried so far. I removed BearShare, ran Norton 2009, ran Ad-Aware, ran Spybot-Search and Destroy and HijackThis. All these programs have the latest updates installed. I don't remember which one of the first three found a reference to Zedo but I followed the instructions and had the program remove it, or so I thought. With HijackThis I did not see a reference to Zedo or Zango on the log so I did not do anything there.
    I also ran MSCONFIG and looked at the startup section but did not see anything refering to my problem.
    This is most likely not the correct way to share my HijackThis text file but I could not figure out how to attach the file to this post. I am sorry if this not the correct procedure. You can view the file below my name.
    What I have written here is pretty much the extent of my computer knowledge. Please describe any possible solutions to my problem in as much detail as is possible.
    Thank You.

    John

    • Edit by bjgarrick: Inline HJT log removed. READ & RUN ME sticky not followed.
     
    Last edited by a moderator: Nov 16, 2008
  2. bjgarrick

    bjgarrick MajorGeeks Admin - Malware Expert

    http://www.majorgeeks.com/images/grenade.gifWelcome to MajorGeeks.com!http://www.majorgeeks.com/images/grenade.gif

    Please follow the instructions in the below link and attach the requested logs when you finish these instructions.


    • If something does not run, write down the info to explain to us later but keep on going.
    • Do not assume that because one step does not work that they all will not.
    Notes:
    1. If you run into problems trying to run theREAD & RUN ME or any of the scans in normal boot mode. You can run steps in safe boot mode but make sure you tell us what you did later when you post logs. See the below if you do not know how to boot in safe mode:
    2. If you have problems downloading on the problem PC, download the tools on another PC and burn to a CD. Then copy them to the problem PC. You will have to skip getting updates if (and only if) your internet connection does not work. Yes you could use a flash drive too but flash drives are writeable and infections can spread to them.
     

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