HELP!!! spylocked will not go.

dragonlady · May 17, 2007

I have done all the tasks as instructed and as you guys are brill having helped me out in the past, I would like your help again.

I first have a question - my firewall seems to let the kids (21 & 16) access porn sites which despite my extreme anger with them they continue to visit. I am using Ashampoo - could you recommend one that is better and I can control by using a password to allow access to certain sites (if such a thing exists)? I am assuming that is where the spyware is coming from.

Here are the 1st 3 logs:cry

dragonlady · May 17, 2007

HELP!!! spylocked will not go cont.

here are 3 more logs

chaslang · May 18, 2007

Please remember to post all messages and logs for a particular problem in one thread. You started a second thread for this one. I merged you back into one thread.

dragonlady said: ↑

I first have a question - my firewall seems to let the kids (21 & 16) access porn sites which despite my extreme anger with them they continue to visit. I am using Ashampoo - could you recommend one that is better and I can control by using a password to allow access to certain sites (if such a thing exists)? I am assuming that is where the spyware is coming from.
Click to expand...

Try ZoneAlarmPro but you will have to buy it so you can have all the features including a password lock so that only you can make changes to the settings.

Now for your malware problems, let's begin with the below (you kids have been downloading porn videos).

I'm going to post two sets of instructions below. Each will be enclosed in separate Quote boxes. Make sure to complete the first one 100% before moving on to the second one.

STEP 1: Complete this procedure completely including attaching the requested log before doing the second procedure.

Download SmitfraudFix (by S!Ri) to your Desktop.

Extract all the files to your Destop. A folder named SmitfraudFix will be created on your Desktop.

Open the SmitfraudFix folder and double-click smitfraudfix.cmd
Select option #1 - Search by typing 1 and press Enter
This program will scan large amounts of files on your computer for known patterns so please be patient while it works. When it is done, the results of the scan will be displayed and it will create a log named rapport.txt in the root of your drive, eg: Local Disk C: or partition where your operating system is installed. Please attach that log in your next reply.

Note:process.exe ( which is used my SmitFraudFIx ) is detected by some antivirus programs (AntiVir, Dr.Web, Kaspersky) as a "RiskTool"; it is not a virus, but a program used to stop system processes. Antivirus programs cannot distinguish between "good" and "malicious" use of such programs, therefore they may alert the user. The below is a link to what process.exe is.

http://www.beyondlogic.org/consulting/proc...processutil.htmIMPORTANT: Do NOT run any other options until you are asked to do so!
Click to expand...

ATTACH THE FIRST LOG NOW BEFORE CONTINUING OR YOU WILL OVERWRITE IT!!!! And then immediately continue on to the below steps.

STEP 2: PLEASE READ ALL OF THESE INSTRUCTIONS FIRST BEFORE DOING ANYTHING. Ask any questions that you may have before starting.
Please print out or copy these instructions to Notepad as the internet will not be (while in Safe Mode) available to you at certain points of the removal process. Make sure to work through all the Steps in the exact order in which they are listed below. Again, if there's anything that you don't understand, ask your question(s) before moving on with the fixes.

Reboot your computer into Safe Mode : Starting your computer in Safe mode

Open the SmitfraudFix Folder of your Desktop, then double-click smitfraudfix.cmd file to start the tool.

Select option #2 - Clean by typing 2 and press Enter.
Wait for the tool to complete and disk cleanup to finish.
You will be prompted : "Registry cleaning - Do you want to clean the registry ?" answer Yes by typing Y and hit Enter.

The tool will also check if wininet.dll is infected. If it is infected and a clean version is found, you will be prompted to replace the infected wininet.dll with the clean file. Answer Yes to the question "Replace infected file ?" by typing Y and hit Enter.

A reboot may be needed to finish the cleaning process, if you computer does not restart automatically please do it yourself manually. BUT Reboot in Safe Mode.

The tool will create a log named rapport.txt in the root of your drive, eg: Local Disk C: or partition where your operating system is installed.

Now reboot into normal mode and attach this new rapport.txt log here.
Click to expand...

Now attach new logs from:

GetRunKey

ShowNew

HJT

How are things working now?

dragonlady · May 18, 2007

Here is the first log from SmitfraudFix before reboot.

dragonlady · May 18, 2007

I think I messed up with the last post, but here are the logs after running SmitfraudFix.

dragonlady · May 18, 2007

Last one! Yet again you have saved the day! I REALLY appreciate your invaluable help.

chaslang · May 18, 2007

You're welcome.

Uninstall the below software:
Internet Explorer Secure Bar
Java(TM) SE Runtime Environment 6
Messenger Service
Make sure you reboot after uninstalling the above!

After reboot, now install the current version of Sun Java from: Sun Java Runtime Environment

Run HijackThis and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0\bin\jusched.exe"
O4 - HKLM\..\Run: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - Startup: PowerReg Scheduler V3.exe
After clicking Fix, exit HJT.
Now reboot in normal mode

Now attach the below new logs and tell me how the above steps went.

ShowNew

HJT

How are things working?

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HELP!!! spylocked will not go.

dragonlady Private E-2

Attached Files:

Activescan.txt

bdscan.txt

runkeys.txt

dragonlady Private E-2

Attached Files:

newfiles.txt

hijackthis.log

Report-Scan-20070516-202448.txt

chaslang MajorGeeks Admin - Master Malware Expert Staff Member

dragonlady Private E-2

dragonlady Private E-2

Attached Files:

newfiles.txt

rapport.txt

runkeys.txt

dragonlady Private E-2

Attached Files:

hijackthis.log

chaslang MajorGeeks Admin - Master Malware Expert Staff Member

HELP!!! spylocked will not go.

dragonlady Private E-2

Attached Files:

dragonlady Private E-2

Attached Files:

chaslang MajorGeeks Admin - Master Malware Expert Staff Member

dragonlady Private E-2

dragonlady Private E-2

Attached Files:

dragonlady Private E-2

Attached Files:

chaslang MajorGeeks Admin - Master Malware Expert Staff Member

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