help! windows xp issues!

Discussion in 'Software' started by angela5674, Dec 22, 2006.

  1. angela5674

    angela5674 Private E-2

    I've recently started having some issues w/ Windows XP. I'm trying to install some NOrton products and it keeps hanging on the activation page. Also, my CPU is running at 100% most of the time, even when programs aren't running. Please help! Thanks in advance. I'm attaching my hijack this log.
     
  2. Sailor

    Sailor First Sergeant

    Open the Task Manager (ctrl+shift+esc) and go to the "proccesses" tab. Now short proccesses by cpu usage by clicking at CPU. Now you can see what's the name of the proc that eats your cycles.
     
  3. angela5674

    angela5674 Private E-2

    I did this but I'm not sure what I can close. Here's the stats:
    Taskmgr.exe 10
    iexplore.exe 10
    CCAPP.exe 45
    explorer.exe 30
    csrss.exe 5
     
  4. Sailor

    Sailor First Sergeant

    hmm, must be one of the well known around here, Symantec bugs. CCAPP.exe has the most CPU usage as you can see. If you let the system calm down (should calm down if it wasn't for the bug) iexplorer.exe, taskmgr.exe and explorer.exe will come to 0 usage and ccapp.exe will rise to 99% itself. I don't know how to fix this kind of stuff, if I could I would tell Symantec, lol. Only thing I can think of is to kick Norton out.
     
  5. angela5674

    angela5674 Private E-2

    i don't know if my attachment came through for hijack this so i'm trying again
     

    Attached Files:

  6. Sailor

    Sailor First Sergeant

    is it Norton 360? If so try this Norton 360it's at post No14
     
  7. angela5674

    angela5674 Private E-2

    no not norton 360, it was system works.
     
  8. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Is it a valid copy of Norton licensed to you! The reason I ask it I see what you posted in the malware forum and the below is in your log:

    C:\Documents and Settings\HP_Owner\Desktop\Bit Torrents Folder\Norton 2007 keygen.exe

    You would not need this if you had a valid license and you would not have problems activating it.
     

MajorGeeks.Com Menu

Downloads All In One Tweaks \ Android \ Anti-Malware \ Anti-Virus \ Appearance \ Backup \ Browsers \ CD\DVD\Blu-Ray \ Covert Ops \ Drive Utilities \ Drivers \ Graphics \ Internet Tools \ Multimedia \ Networking \ Office Tools \ PC Games \ System Tools \ Mac/Apple/Ipad Downloads

Other News: Top Downloads \ News (Tech) \ Off Base (Other Websites News) \ Way Off Base (Offbeat Stories and Pics)

Social: Facebook \ YouTube \ Twitter \ Tumblr \ Pintrest \ RSS Feeds