help with a pci device driver

Hi, i have just done a reload of win xp pro, downloaded relevent drivers for vga ect ( or so i think ) but in device manager there is a big yellow question mark next to other devices/ pci device,
the pc itself is a gateway gt3020b
i know it is prob a very simple thing, but any help at all will be appreciated.
Thanks in advance.

 

:wave Welcome to Major Geeks! :major

When an unknown device appears with a yellow ! in the Device Manager, and it simply says "PCI Device", it is usually a sound card (or other sound device like an HDMI audio adapter on higher end video cards, or a game port on a sound card), or a dial-up modem. If it isn't a sound device or modem, then it could be just about anything. So check the Device Manager under Modems and see if the modem driver is installed; if you don't have a dial-up modem, then nevermind. If your sound is working, and the modem is working (or you don't have a modem), then we'll need to find out what this device is. The easiest way to do this, is to run the free program Unknown Devices. The download is "zipped" meaning you'll have to unzip it before you can run the .EXE file. When you run it, you'll get a list of all unknown devices. In this scenario it should only be the one device; right click it and select Device Details, then post this info either in a screen shot or copy-n-paste it in to a future post. You can also post an Everest report as an attachment and it may help too. A step-by-step about Everest, creating and posting the report can be found in this thread.
:-D

 

* Windows Description - PCI Device
* Hardware ID - VEN_8086&DEV_27D8&SUBSYS_5049107B&REV_01
* Device Category (Class) - Other devices
* Enumerator - PCI

* Detected Chip Vender - Intel Corporation
* Detected Chip Device - 82801G (ICH7 Family) High Definition Audio
* Detected Vender - Gateway 2000
* Detected Device - <unknown, id=5049>

* Device Status Flags - Detected, Unknown, Present, Not Phantom, Category Visable


Hi, again thanks for your reply, I have run unknown device software, and this is the information it brought up, above, it seems it is a audio problem, can you put me in the right direction for the driver for this please.

 

hi, i have also attached my everest report, hope this helps.

 

Yup, it's the sound card! Download and install your chipset drivers first. You can get this from here. Reboot the PC when the chipset install is done. Then install the Microsoft high-def audio update, KB888111. You can download it from this direct link. When you install KB888111, the New Hardware Wizard will probably open, cancel it. Then install your sound driver. You can download it from this link or from this link. It's usually a good idea to reboot the PC when the install is done.

This should do it! If you have any other issues or questions, feel free to post...

[dlb]
:major

 

Hi, thank you so much, your information was spot on.

 

:highfive Glad I could help! You're very welcome. :cool

[dlb]

 

Hi, can you help me out with this one as well, tried me best to do it on my own but struggling with it, i need the via/s3 unichrome pro vga adapter driver, everytime i think i have found it, it saying it can't install
This is the unknown device info:

* Windows Description - Video Controller (VGA Compatible)
* Hardware ID - VEN_1106&DEV_3108&SUBSYS_18281019&REV_01
* Device Category (Class) - Other devices
* Enumerator - PCI

* Detected Chip Vender - VIA Technologies Inc
* Detected Chip Device - VIA/S3 Unichrome Pro VGA Adapter
* Detected Vender - Elitegroup Computer Sys
* Detected Device - <unknown, id=1828>

* Device Status Flags - Detected, Unknown, Present, Not Phantom, Category Visable


also find attached the everest report, this is a different pc to the last one you helped me with.

 

For future reference, you really should start a new thread for each new problem, regardless of whether it's the same PC or a different PC, but since I'm already here....

Download and install your chipset drivers. They can be downloaded from this direct link. Restart the PC, then download and install your video driver from this direct link. Restart the PC when the video driver install is done, and you should be OK. The downloads will be .zip files so you'll need to extract/unzip 'em first. This ability is built-in to WinXP, but you didn't say if you have XP on this other PC or not. If you need an 'unzipper', I strongly recommend TUGzip. TUGzip can extract RAR files, ZIP files, 7zip files, many EXE files, and just about any archive or self-extracting archive you're likely to encounter. When installing TUGzip just click 'Next' all the way through. At the end of the install, there will be a little check-box for "Launch TUGzip"; go ahead and launch it; click "Next" all the way through again until you see a "Finish" button; there will be a column on the left side with a bunch of different archive formats; click the "Select All" button; click "Finish". A window will open that looks like an Explorer-type window, close it. Right click the file you downloaded (the file you want to extract) and click the 2nd upward pointing green arrow, it will say something like "Extract to: .\filename" and the file will extract to a folder of the same name.

That should do the job....
:-D

 

Hi, thank you so much again, your information spot on, works a treat, and sorry for not starting another post, will do in future now i know, again thanks.

 

:-D You're welcome.