Help with laptop please

I am currently working on a windows xp laptop and i have encountered an internet problem. The computer is hooked up through an ethernet cord to my router and it is sending and receiving packages internet and LAN. I have updated the network card driver. But when i try to open mozilla and internet explorer no web pages load... I can access my router settings web page, but no other web pages work. I would appreciate any help. Thank you

 

Are you running Zone Alarms, it isn't compatible with XP and may not even be visible in the system tray. You have to go to the programs list and run "Uninstall Zone Alarms".

 

What exactly is zone alarms? and why would this program stop me from not being able to load web pages?

 

What router do you have

 

It is a D-link, DI-604 model router. Standard ethernet not wireless

 

Fist lets see if you are getting an IP address
Start…run…(type) cmd
This will open a window( type) ipconfig to see your IP address make a note of this to post here.
After type ping yahoo.com and let us know the results

 

Ok my ip address, subnet mask, and default gateway are all pinging back. But when i try any website like yahoo.com I get no results after it trys to load for a couple seconds

 

Bumping thread... Do those results help with the problem?

 

Follow these step to configur the router
http://learntosupport.com/help/?p=7

 

Well thanks for your effort of giving me this link. But i do know how to manage my router from past experiences of port forwarding and so on. I already have two computers here at my home running perfectly fine on my router. So i know this isnt a problem with my router. Its just this lap top is having trouble loading the internet web pages for some unknown reason. Im going to take the short cut to fixing the problem and nuke the laptop by re-installing xp. Again thank you for your time.