Help With My Slow Internet On A New Pc Build

Discussion in 'Hardware' started by Royalking, Nov 22, 2018.

  1. Royalking

    Royalking Private E-2

    internet problem:
    I have ran broadband speed checker ona number of propherals using the same wireless router that I have to eliminate router network problem.

    Broadband speed test


    iPad wireless
    Download 23.09
    Upload 8.94
    Ping 184ms

    Ps4 wireless
    Download 22.80
    Upload 8.48
    Ping 196ms

    Ps4 wired
    Download 37.15
    Upload 7.10
    Ping 406ms

    Smart tv wireless
    Download 18.26
    Upload 0.72
    Ping 446ms


    Pc wired
    Download 1.35
    Upload 0.08
    Ping 1096


    Pc wireless

    Download 1.80
    Upload 0.32
    Ping 707

    looking at this data tells me that the issue is with my pc and not the broadband provider.
    here is my wifi pci adaptor
    https://www.tp-link.com/uk/products/details/cat-11_TL-WN881ND.html

    I have tried upgrading the driver to the latest but still I have the same problem.
    I have tried using a usb wireless adaptor here it is tp-link tl-wn321g.
    still I have the same slow problem.

    Can any1 please help here I don't know what it is.
     
  2. plodr

    plodr MajorGeek Super Extraordinaire Moderator Staff Member

    1. Brand and model of modem
    2. Brand and model of router
    3. Brand and model of the problem PC. (If Win 7, read this
    http://www.tomshardware.com/answers/id-1887793/link-881nd-slow-windows.html)

    Your internal adapter has b/g/n. Check the protocols on the router.
    wifi speeds.jpg
    So if your computer is using b and 2.4GHz channel it is using is crowded, you won't get close to 11Mbps. Three factors: distance, interference, and shared bandwidth will slow down the speed.
    Turn off the iPad, PS4 and smart tv so your PC is the only device using the internet. What is your speed then?
    If is is still slow, get a newer USB device.

    The USB device is from 2010 and has b/g protocols. I'm reading comments on NewEgg.
    One comment posted in 2010: concerning use with Win 7
    Pros: Using version 1,2,3 will probably work fine.
    Cons: Using version 4 which is what I was shipped doesn't work at all.
     
    satrow likes this.
  3. plodr

    plodr MajorGeek Super Extraordinaire Moderator Staff Member

  4. Royalking

    Royalking Private E-2

    Internet problem: I have contacted my isp to solve the problem, they ran diagnostics on the internet line and server everything seemed to be ok, however they noticed high interference on 2.5g frequency in my house and my modem is too old and needs a replacement. I upgraded my tarrif to 60mbps download and will be getting new modem.
    I have changed the frequency channels on the modem from 1 to 7 apparently this helps with interference, I noticed that my internet speed improved just a little bit got a few more mbps.
    I also ordered a new wifi dual band card so I can run 5 ghz frequency as it has much less interference as I was told by isp technician.
    When I get the new modem and wifi card I will let you know what happens. I have updated all drivers to the latest.
    my modem is https://ee.co.uk/help/phones-and-de...kxIyBpaWu7oQbLJj6shoCrrcQAvD_BwE&gclsrc=aw.ds

    wifi card is https://www.tp-link.com/uk/products/details/cat-11_TL-WN881ND.html
     
  5. Royalking

    Royalking Private E-2

    so what if I posted else where am trying to get as much ppl involved to solve my issues nothing wrong with that
     
  6. satrow

    satrow Major Geek Extraordinaire

    plodr, dr.moriarty and Eldon like this.
  7. Royalking

    Royalking Private E-2

    Internet problem solved.
    This how i solved the internet problem:
    1. connect to your router with other devices and check the internet speed by going to www.speedtest.net, if your connection is fast then you have eliminated network and router issues.
    2. Connect your pc to the router by wired and wireless connection and test the speed, if the speed is slow on both connections then you have a software or hardware issue with your pc.
    3. Update your network driver, if the problem is still there then you could have a win or software issue with your pc.
    4. install a fresh copy of win 10 from microsoft website which has the latest version 1809 (to find version type winver in command prompt).
    5. Once you have installed a fresh copy of windows check your speed connection both wired and wirelessly, if your wired connection is faster then your wireless connection then you have a shit wifi card and should buy a dual channel wifi card that support both 2.4 and 5 ghz.
    6. Don't any install any drivers yet until you have a fast connection both wired and wirelessly.
    6. Once you have established a fast connection then create a restore point on windows.
    7. Install the driver one by one and after each installation check your speed, some drivers and software can slow down your network.
    8. If your network speed goes down then u know that the driver you installed is the problem, you can reinstall the driver or use the restore point.
    9. Find a better driver from the manufacturers website to use instead.
    10. After you installed all your drivers and software then create another restore point incase something goes wrong in the future you can always go back.
    11. Try to connect to the 5.0 ghz network on your wifi as it has better speeds however sometimes 2.4ghz works better in some cases depending on your house and interference see which is best.
    12. If you install a new copy of windows and the problem is still there then you might have a bad network card hardware.
     

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