help with whenu.a removal

wickedtaylor · Jul 26, 2004

ok ive got this trojan/adware called whenu.a ive searched everywhere on the web for a removal and i cant find anything for it to remoe it...ive tried everything out there but norton, trend, adware, spybot S&D, hjackthis and a few others cant seem to see it to delete it but bitdefender and spy hunter both find them ...but they wont let me delete them without pay some money...so if anyone could help me with this ..i didnt know if i should have posted this in spyware section but on the web its called a trojan/adware

pcmum · Jul 26, 2004

Hi from pcmum downunder in Perth

Try these links:-

First and foremost from these wonderful guys "Major Geeks":-

http://www.majorgeeks.com/download.php?det=1187

Then:-

http://pestpatrol.com/pestinfo/w/whenu_com.asp

http://computercops.biz/postlite36708-whenu.html

Hope you get your problem sorted!!

DavidGP · Jul 27, 2004

Bitdefender if I remember correctly also like trend have a free online scanner try that ( will be on their Home Page somewhere ) and if it says it cannot remove the trojan ... post the location thats if it actually tells you it.... may help in manual removal.

slot of the time when AVs cannot remove Virii/trojan is because the are inside System Restore so turn off SR > re-boot and scan again... remove anything they tell you reboot scan again to make sure then if ok turn SR back on.

Major Attitude · Jul 27, 2004

A safe mode scan may help. Try that first. Otherwise, once you find them, you might need to get to running processes by hitting ctrl alt & delete, check the processes tabs, see if the infected files are running and stop them. Optionally, check MSconfig (start, run, type msconfig and enter) to see if those file names are loading at startup. Again, do this from safe mode.

If a file is running, as many trojans can be on startup, it can not be deleted because Windows thinks it is in use. This protects a lot of important system files as well and these viruses are taking advantage of that.

Let us know! We may need a hijack this log file if all the above was of no help.

wickedtaylor · Jul 27, 2004

ok i found wheres it was at and did it manually..cause everything i used couldnt remove it and Hjackthis didnt even have it listed... i ued eveything to try to get this remove ....but i finally got rid of it... bitdefender was the only one to tell me right where it was spyhunter and one other one was the only ones to tell me where it was but they wanted money to remove them and i didnt have the cash to pay them...hate being broke...

Robert · Jul 28, 2004

Presumably you followed Major A's advisories. But which please for the benefit of all of us for future reference?.
Glad you got it out though
Robert

wickedtaylor · Jul 28, 2004

i went in to safemode and ran bitdefender and it showed me where the thing was.......bitdefender and spyhunter like i said before were the only ones to find it but they would not remove it with out wanting money

simonk · Jul 28, 2004

Should imagin there will be patches out very soon on av sites for this if you have quarantined it you could send it to there labs for testing .

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help with whenu.a removal

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