Help

HijackThis is the last step and we have rules about how and when to post a log.

Please follow all the steps in this Sticky thread READ ME FIRST BEFORE ASKING FOR SUPPORT: Basic Spyware, Trojan And Virus Removal

If you already have any of the programs linked in the tutorial please double check your version to make sure you have the latest one and that you have any/all updates for the programs.

NOTE: In order to resolve the issues you are having it is very important that you at least try to perform all the steps as outlined. If you have any difficulty please post back letting us know what steps you have completed, what you found while doing the scans if anything and details about any problems you have encountered in completing the steps. The more details you can provide the better.


NOTE: You should read the tutorial in this Sticky thread NO HIJACK THIS LOG FILES BEFORE READING THIS: HJT Tutorial & LOG File Posting

Do not post a HijackThis log until we ask you to and when we do it must be text document attachment to your message. To do this save the log file and select manage attachments in a new thread to upload it. All running programs should be closed, including your web browser, e-mail, items in the tray, anything you can close... Close before running Hijack This!


Do NOT run Hijack This from the Desktop, a temp folder or choose run from the download. Place it in its own folder, for example C:\Program Files\HJT

Part of your problem is an about:blank hijack. Run the steps from the tutorial and fix these lines with HJT (make sure you have HJT version 1.98.2, you cut off part of your log).

O2 - BHO: BAHelper Class - {A3FDD654-A057-4971-9844-4ED8E67DBBB8} - (no file)
O2 - BHO: LocalNRDObj Class - {00320615-B6C2-40A6-8F99-F1C52D674FAD} - (no file)
O2 - BHO: (no name) - {3EA9600F-C410-0FE2-8753-60550DF27819} - (no file)
O2 - BHO: (no name) - {7B55BB05-0B4D-44fd-81A6-B136188F5DEB} - (no file)
O2 - BHO: (no name) - {98FBFC20-1E78-11D9-9B05-0030687FB37E} - (no file)
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O15 - Trusted Zone: *.windupdates.com
O15 - Trusted Zone: *.searchmiracle.com
O15 - Trusted Zone: *.searchbarcash.com
O15 - Trusted Zone: *.skoobidoo.com
O15 - Trusted Zone: *.my-internet.info
O15 - Trusted Zone: *.flingstone.com
O15 - Trusted Zone: *.mt-download.com
O15 - Trusted Zone: *.clickspring.net
O16 - DPF: {14A3221B-1678-1982-A355-7263B1281987} - ms-its:mhtml:file://c:\nosuch.mht!http://www.foxik.com/5/files.chm::/file.exe
O16 - DPF: {11311111-1111-1111-1111-111111111157} - file://C:\Recycled\Q330995.exe
O16 - DPF: {10003000-1000-0000-1000-000000000000} - ms-its:mhtml:file://C:\foo.mht!http://195.225.177.13/285/online.chm::/on-line.exe
O16 - DPF: {CA034DCC-A580-4333-B52F-15F98C42E04C} (Downloader Class) - http://www.stopzilla.com/_download/...ller/dwnldr.cab
O18 - Filter: text/html - {EBEA1850-1E73-11D9-9B05-003029273D91} - (no file)
O18 - Filter: text/plain - {EBEA1850-1E73-11D9-9B05-003029273D91} - (no file)