Hi - DHL Label Download....

Hi all -

I have read the forum rules but not sure how to proceed. As we have disconnected the computer from the net.

My wife got an attachment in her email today - a zip file - in a letter that "came from" DHL saying they have a package for her.

Copied the .zip file to her desktop - right clicked - scanned for viruses - came up clean. Opened up the zip file - appeared to be a .xls file but was a set up file - something ran.

About 5 min. later disconnected it from the net.

Did a search on the net from another computer and it says this is mallware or spyware but no one says what it is.

How do I run the stuff you want me to run - should I reconnect my computer to the net to download all the software?

Does anyone know what that virus / scam actually installs?

Thanks in advance for your help - there are other computers on the network that computer used to be connected too.

 

Hi there and welcome to MG, follow everything in this link READ & RUN ME FIRST. Malware Removal Guide and make your next post to the malware dept and then be patient and wait till someone gets to help you out as they are a really busy lot in the malware dept !
P.S also follow the instructions to the book please as it only causes problems later on ! Good Luck

 

Welcome to MG scottmd1 :wave Listen to Rusty, and head for the Malware forum.. Follow his link, he has provided you, and they will get you straightened out.. They are the Best, so please be patient... Follow what it says to do to the T.


Glad to have you, have a look around while you wait for a reply from the Malware Team

 

Welcome Scottmd1, Sorry to here of the problems those nasty's can get on a persons nerves.

and yes reconnect if you can. If you are having problems then copy from another pc and download to the infected pc. Your are in great hands over there in Malware. Have a look around the place and ask questions if you have them as there is always someone who has an answer.Enjoy.