Hi-Grade laptop mousepad problem

Hi guys noob here, My mate has a Hi-grade lappy with a mousepad problem,
it sometimes works and other times it freezes and he has to turn the lappy off
any ideas chaps/chapesses
thanx in advance

 

Well, hello badger62, you sound like you are from the "Outback"! This sounds like a "mouse problem", not a mousepad problem, or am I missunderstanding you?

OK, does he have a wireless mouse? If so, try a different USB plug. I just ran into that with someone else... she had a mouse problem, and NO CAT! Go figure!

OK, first, try a different USB port, and see if that helps.. If not, maybe a new battery is in order. This is a start, so don't get discouraged if either doesn't work, but we must start somewhere..

Now, if that doesn't work, post your question in the Software section, as there are a LOT more eyes there, and they will get you on the right track.

 

its a laptop with the touch pad...
how old is the laptop? maybe its just going bad. you could call the manufacturer to see if its still under warranty to maybe send it in for repair.

 

Good catch, KingSteve! How did I miss that? rolleyes

 

I will endeavour to find out exactly whats wrong and get back to you
thanx

 

cheers teecee i never thought it could be the battery going

 

Hi guys me again, the Hi-Grade laptop with the touchpad problem is still freezing, i took the battery out and after 45 mins it froze up, when i put a usb mouse in i found that the keyboard does not work
Hi-Grade model no. va250d running vista home basic could it be drivers?
thanx in advance for all help