Hijack log help

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by alyciam, Sep 7, 2004.

  1. alyciam

    alyciam Private E-2

    Okay this is the 3rd site I'm trying to see if I can get this log looked at. One site has taken almost a month to get back to me just to say post it again. My friend has ran several spyware removal programs and I can't see what's wrong. The main problem is that they get Norton popping up saying they have the backdoor trojan virus. (already run through Norton's solution- which didn't help)

    The machine has not been in use since the log was run (while I've been trying to find a solution) they've been using another machine for the time being:

    Logfile of HijackThis v1.97.7
    Scan saved at 9:48:26 AM, on 8/14/2004
    Platform: Windows XP SP1 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)


    Thanks for the help. aly

    Edit by chaslang: Inline HJT log deleted
     
    Last edited by a moderator: Sep 7, 2004
  2. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    You need to follow guidelines! HijackThis is the last step and we have rules about how and when to post a log. Also, your HijackThis is out of date. Please do the below first.

    Please follow all the steps in this Sticky thread < READ ME FIRST: Basic Spyware, Trojan And Virus Removal >

    If you already have any of the programs linked in the tutorial please double check your version to make sure you have the latest one and that you have any/all updates for the programs.

    NOTE: In order to resolve the issues you are having it is very important that you at least try to perform all the steps as outlined. If you have any difficulty please post back letting us know what steps you have completed, what you found while doing the scans if anything and details about any problems you have encountered in completing the steps. The more details you can provide the better.

    Also look for MyWay or MySearch (may have a "Bar" at the end of it) in your Add/Remove programs list. If found, uninstall it.

    After doing ALL the above, come back and tell us what was found and fix. Then read the below information about posting logs with HijackThis and if you still have a problem post your log (use correct version of HJT) as a .txt file attachment only.


    NOTE: You should read the tutorial in this Sticky thread < Hijack This Tutorial And How To Post Your Log File > Do not post a HijackThis log until we ask you to and when we do it must be text document attachment to your message.

    Update! Due to Hijack This logs destroying search engine and web site searches, we now ask you do not post your Hijack This log file unless requested by us. It is for advanced users, so if you do not understand how to use it, you do not need it....yet. Instead, please tell us in your post what symptoms you are experiencing so we can try and resolve it that way. When, and if, we ask you to post your log file, please attach it as a file. To do this save the log file and select manage attachments in a new thread to upload it. All running programs should be closed, including your web browser, e-mail, items in the tray, anything you can close... Close before running Hijack This!


    Do NOT run Hijack This from the Desktop, a temp folder or choose run from the download. Place it in its own folder, for example C:\Program Files\HJT
     

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