Hijack this has not helped

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by Jab64000, Sep 13, 2004.

  1. Jab64000

    Jab64000 Private E-2

    Hi can anyone help me - My IE browser has been hijacked and I have tried everything I can think of to get rid of it but it keeps coming back. The page is reset as Searchportal.com and I have tried all the usual programmes to get rid of it( CCleaner / Spybot / Adaware Kill2me etc and none of them have worked. I have deleted the registry values as per the Microsoft web site instructions and also switched off the system restore ( although I have not purged S/R). I decided I would try Hijack this and ran it with System Restore switched off. I thought I had got it by deleting all the likely suspects from the log list and it did seem to do the trick but then 2 mins later when I do another scan the same entries are back in the log file
    These are
    (F3 - REG:win.ini: run=C:\WINDOWS\inetcj2\services.exe
    O2 - BHO: (no name) - {5321E378-FFAD-4999-8C62-03CA8155F0B3} - (no file)
    O4 - HKLM\..\Run: [xp_system] C:\WINDOWS\inetcj2\services.exe
    O4 - HKCU\..\Run: [xp_system] C:\WINDOWS\inetcj2\services.exe

    Can anyone suggest anything else?
    Oh - I cannot use the windows apdate because my Activex settings prohibit use but I have reset them and still cannot use windows updater - I do not know if this due to the hijacker? or another problem with my PC

    Thanks for any help

    Jab
     
    Jab64000, Sep 13, 2004
    #1
  2. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    You should follow all the steps in this Sticky thread < READ ME FIRST: Basic Spyware, Trojan And Virus Removal >

    If you already have any of the programs linked in the tutorial please double check your version to make sure you have the latest one and that you have any/all updates for the programs.

    NOTE: In order to resolve the issues you are having it is very important that you at least try to perform all the steps as outlined. If you have any difficulty please post back letting us know what steps you have completed, what you found while doing the scans if anything and details about any problems you have encountered in completing the steps. The more details you can provide the better.

    After following all those steps supply us with the results and then we can decide what the next step would be.
     
    chaslang, Sep 13, 2004
    #2
  3. Jab64000

    Jab64000 Private E-2

    I followed all this to the letter before using Hijack this - I have succesfully got rid of it now after restarting in safe mode and deleting the replicating file from the Windows directory at the same time as using Hijack this switching off system restore and manually deleting the startpages from the registry
     
    Jab64000, Sep 13, 2004
    #3
  4. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Okay! But you had only mentioned doing CCleaner / Spybot / Adaware Kill2me. Sounds like you are okay now though!
     
    chaslang, Sep 13, 2004
    #4

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