HiJack This Log File- would someone please check

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by cranky old lady, Aug 1, 2004.

  1. cranky old lady

    cranky old lady Private E-2

    Here is my HJT log file if someone will be kind enough to check it out before I 'fix' anything. Some of the lines were beyond me:

    04 Global Startup winlogon.exe. I found 'winlogon.exe' under Processes in the Task Manager but not sure it belongs to Global Startup in my log which is suppossedly associated with MS Office with the OSA9.exe?

    08 I can't get to my IE Menu to right click as JUNO doesn't let me us IE. The only IE window I had was the one MYWEBSEARCH was attached to. It would come up when I would attempt to reach WWW without going through JUNO first. I thought JUNO was just doing this with their new Speedband browser, but it's on v. 6. I just downloaded and installed that version when all the parasite hit and I haven't been back to find out about IE. The 6th 08 line down with 'askbarAB.dll' is suspicious.

    Otherwise, I would think I need to fix R3, and several 016's.
    016:
    1D4DB7D2-ak.imgfam.com or.funwebproducts or Smiley Central
    4855C21B- sp.ask.com or ask bar.
    DDFFA75A- bundleware.com.
    F00F4763- incredimail.com (this program is suppose to be deleted.
    However, I didn't find any of these numbers on the CLSID lists I downloaded.

    I have XP Home SP1. If you need something else please advise.
    Thanks, cranky
    PS I have tried three times to attach the log file, it tells me it is uploading the file but I don't see it on the Preview, which I thought showed up there before Submit Thread. Excuse if extra logs turn up. c.
     
  2. Major Attitude

    Major Attitude Co-Owner MajorGeeks.Com Staff Member

  3. cranky old lady

    cranky old lady Private E-2

    Concerning Cleaning Step 4
    If you scan from Safe Mode aren't all running programs closed?

    O8 - Extra items in IE right-click menu

    Still working on the HJT log to send to you for evaluation. However, I ran into a big problem on O8, even bigger than what I thought I had to find out about IE. I can't find IE. This started I believe when I installed JUNO PLATINUM, my ISP or is it a 'browser'? Use to I connected to the Internet with Juno and use IE to surf the www. Now, Juno has its own browser and the only time I saw a IE home page was when I had set up one with Google, Ask Jeeves, and to my concern, MyWebSearch toolbars on it. So it was really screwed up and I deleted that home page.

    I am in contact with Juno about this their comment was to do like I have been doing. Use Juno to get to the Internet and then set up my browser such as IE or FireFox, which I am trying to use now. I'll can start a new thread on this...but not sure if the spyware parasites didn't cause the problem to start with...everything started when I installed Juno Speedband/platinum..

    But, concerning implementing O8. I went to Programs and click on IE and this weird window/web page came up. Its set up like I want it, minus MY-Way search program. Yes, I was fooled again while trying to set-up Firefox, but thats another story too. This web page has this string across the very top of the window:

    http//www.microsoft.com/isapi/redir.dll?prd=ie&clcid=oxo409&pvr=6.0&ar=home - Microsoft Internet Explorer.

    I would snap a picture of it, but evertime I fool with it, my cpu freezes. This happened yesterday but I didn't notice this line of script at the top of window until the second attempt. The 'busy or the don't be impatient i'm waiting on something' icon stays on the window the whole time.

    I felt I would need to reinstall IE after the parasite problem or is this just because I may still have some parasite causing the problem. I can't do Step 08 until I can use IE can I?


    Thanks, Cranky
     
  4. Major Attitude

    Major Attitude Co-Owner MajorGeeks.Com Staff Member

  5. cranky old lady

    cranky old lady Private E-2

    Major

    I have followed all the steps you posted in the HJT tutorial and did two online virus and spyware scans besides the ones I downloaded a few weeks ago: Avast, Spybolt Search and Destroy, CWShredder, and Ad-aware. Everyone says I am clean so here goes.

    Now I ran the HJT log from the SAFE MODE, if that is not right, I have one I ran regularly. Thank you, Cranky
     
  6. cranky old lady

    cranky old lady Private E-2

    Did my HJT log get through? It said it was loaded and I could see the title of it. If it did not make it through any further suggestions? cranky

    PS I will try it one more time. This time the HJT log was scanned out of SAFE MODE, don't know that it makes a difference but thought I would try it. c.
     
  7. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Run your HijackThis scan (after shutting all other applications down) but do it in normal boot mode not safe mode. But when you click Save log you need to change the filename so it is a .txt file. The default is .log which you cannot upload using Manage Attachments. This is most likely your problem.

    So do the following:

    When the HijackThis scan is finished, the "Scan" button will change into a "Save Log" button.
    When the Save logfile dialog window open, changes the Save as type: to All files (*.*). Then in the FIle name: field change the file name from hijackthis.log to hijackthis.txt. Then click Save. Take note of where you are saving it to so you can find it later when you are browsing for it from the Manage Attachments window on MG's.

    After click Manage Attachments, Browse and you locate the file, click Upload. The filename should appear in the Manage Attachments window. Now just close that window and save your message.
     
  8. cranky old lady

    cranky old lady Private E-2

    Thanks for the instructions. Hope it goes through this time. Everything but my mouse and keyboard were turned off but I seem to have more 02, 03, and 04 than I did on the first scan I did.

    Here's hoping, cranky
     

    Attached Files:

  9. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

  10. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    The O8 line you were question is an Ask Jeeves toolbar (http://sp.ask.com/docs/toolbar/ )
    I assume you must have installed it at some point. These four lines are related to that toolbar:
    O3 - Toolbar: Ask Jeeves Bar - {43D9E6F0-1776-4897-AE14-ECEDECBAFEC0} - C:\WINDOWS\System32\askbarAB.dll
    O8 - Extra context menu item: Ask Jeeves Search - res://C:\WINDOWS\System32\askbarAB.dll/cmd-search-selection
    O8 - Extra context menu item: Dictionary Search - res://C:\WINDOWS\System32\askbarAB.dll/cmd-search-selection-word
    O16 - DPF: {4855C21B-E452-4661-A702-ED3493CE74DF} (AJ Installer Control) - http://sp.ask.com/docs/toolbar/download/askbar-inst.cab

    Fixing/removing the toolbar is up to you.

    The next line I would Fix with HJT:
    O4 - HKLM\..\Run: [zzzHPSETUP] D:\Setup.exe
     
  11. cranky old lady

    cranky old lady Private E-2

    I wondered about that one, thought it had something to do with my Hewitt Packard printer nad scanner.

    Thank you for checking the log for me. I jus downloaded the newer version of HJT (I have been at this so long they had updated it in the mean time). Check for updates! I will remember in the future. I did another scan with the new version and have included just in case you wanted it. Thanks again. Now, I can get back to using my computer instead of fixing it...not that I didn't enjoy the process...and everyone has been so kind and patience, I appreciate it.. cranky
     

    Attached Files:

  12. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    It does not look to me like you fix anything. Everything is still the same. Did you actually click Fix?
     
  13. cranky old lady

    cranky old lady Private E-2

    No, I thought you wanted me to turn in a log under the newest HJT version. Now, I did the scan again with HJT v/ 1.98.2 and am uploading the scanned log after I 'fix' the ones you suggested.

    Thanks again, cranky
     

    Attached Files:

  14. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Okay! Now you are clean! I see you fixed the AskJeeves items too.
     
  15. cranky old lady

    cranky old lady Private E-2

    Thank you thank you! It takes me so long to complete a task sometimes, well mosttimes so I appreciate your patience.:D

    I had a few questions:
    1. Is HJT the only spy removal tool that should be executed from its own folder?

    2. When I go to reinstate System Restore, alert alert for dumb question coming up, what date do I set it on? I'm assuming it will ask me for a date, I haven't used it before. Do I use today's date?

    3. I still can't remove the My Way SpeedBar from Add&Remove in Control Panel. Last time I thought I did it with CWS. Actually, there is nothing there, like before it is just a line of address across the top of a window. Hopefully, it will upload correctly. It looks harmless, but I'm so paranoid now. I removed it before, but as I was installing FireFox their homepage came up almost simultaneously. And stupidly, I thought it was part of FireFox even though my inner voice was saying something is wrong here. It wasn't in the HJT log, but this 'shell' remains in Add&Remove.

    Thanks again,

    Not Cranky at all anymore
     
  16. cranky old lady

    cranky old lady Private E-2

    PS

    Whoops...it is a .bmp file but that's ok right?.

    In case it does'nt load this time I'll describe and write it out. There is an open window with script running across the top of it. There is a small window icon just ahead of the 'sentence'::
    res://C:\PROGRA~1\MYWEBS~1\bar\1.bin\mwsbar.dll/106/

    Thanks again, cranky
     
  17. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Most programs have installation programs that install then in the appropriate places. HijackThis is just a quick run program that requires no installation but does need to be in a directory where it can save backups. To avoid confusion of what files belong to what program, it is just easier to place it in its own directory rather than mixing it with other programs. CWShredder is another similar program which also does not require any installation but it does not save any backups. It is a good idea to put these kind of programs someplace you can easily find them later when they may be needed. You could just make a directory called c:\SpywareTools put HijackThis and CWShredder and many other tools that do not require an installation (you may have seen more of them) in this directory. In the HijackThis Tutorial, we referred to making a c:\Program Files\HJT directory for HijackThis. That is not rquired it is just a good example (and we did not want it to be run from the Desktop, a Temp folder or from the ZIP file).

    Just renable System Restore you are not setting the date to anything because you are not restoring anything. You are just enabling a feature that you had disabled. You should probably create a new system restore point, as a marker for when you are all clean. See this article: http://www.microsoft.com/windowsxp/using/helpandsupport/getstarted/ballew_03may19.mspx

    To change the Title Bar in Internet Explorer see this: http://support.microsoft.com/?kbid=176497
    There are some tools that can do this for you too. Like Internet Tweak

    You could edit your registry by hand to remove references to My Way SpeedBar but you should be very careful if you decide to do that. And backup your registry first using a tool like Erunt.

    Could you explain more clearly where you are see the below text:
    res://C:\PROGRA~1\MYWEBS~1\bar\1.bin\mwsbar.dll/106/

    Did you mean in the IE Title Bar?
     
  18. cranky old lady

    cranky old lady Private E-2

    <<You could edit your registry by hand to remove references to My Way SpeedBar but you should be very careful if you decide to do that>>​

    Under some instructions from anddox I innocently wandered in ('where angels fear to tread' to paraphase Alexander Pope), to find the "HuntBar/Btin" parasite, so I did so again and found MYWEBSEARCH or MyWaySearch toolbar in: HKEY_LOCAL_Machine\Software\MicroSoft\Windows\Current Version\Uninstall and there it was. I deleted it.

    I tried there because I had read another thread by chasland on how to find and remove HSA. Foolish I know, but I had already mucked around in there and I am pretty sure I will need to reinstall IE next anyway. Plus after the 4th download to teach myself to learn how to 'Backup' I knew this would take me a long time. So I risked it. So far everything seems to be working. .

    <<Could you explain more clearly where you are see the below text:
    res://C:\PROGRA~1\MYWEBS~1\bar\1.bin\mwsbar.dll/106/>>

    That line and an empty window was what came up when I tried to delete 'MySpeedBar' in Add &Remove.Software in the Control Panel. Same time as before, as I foolishly put MyWay right back on my hd after getting rid of it as MyWebSearch. In defense of my stupidity, I had just installed FireFox and the second time I opened it I was going to set some features and the MyWay homepage came up so naturally, I thought it was FireFox. I don't remember what I clicked on though before it opened.

    In my A&R the description said was for Outlook and Incredimail. But on the 'more information' button Wintools is listed as the publisher(?). Which reminds me to ask, is Incredimail one of the programs that carries parasites? I'm pretty sure I downloaded it and Smiley Central the same day. Anyhoo...MyWay is now gone out of my A&R Software feature.

    <<Did you mean in the IE Title Bar>>
    This got confused back when I was trying to get rid of the HuntBar\Btin parasite. There was a strange URL in the IE title bar and I wasn't sure it was because of a parasite or a change by JUNO, my ISP(?). I needed IE to compete Line 08 in the HJT tutorial. I believe it was 08. it seemed that MYWEBSEARCH toolbar had taken over the IE window and I deleted it off the Desktop, although I had not put it on there. Now, I think it was the strange URL was the last site I was on while using IE.

    Thank you, cranky
     
  19. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    So where does everything stand right now. With that very long back and forth last message, I have no idea whether MYWEBSEARCH or MyWaySearch is fix or not.

    Just provide short desciptions of any problems that you still have.

    If you don't need Incredimail (i.e., you don't use it), uninstall it.
     
  20. cranky old lady

    cranky old lady Private E-2

    >>So where does everything stand right now. With that very long back and forth last message, I have no idea whether MYWEBSEARCH or MyWaySearch is fix or not<<

    It's fixed! Now to reinstall IE. Thanks for your help. cranky
     

MajorGeeks.Com Menu

Downloads All In One Tweaks \ Android \ Anti-Malware \ Anti-Virus \ Appearance \ Backup \ Browsers \ CD\DVD\Blu-Ray \ Covert Ops \ Drive Utilities \ Drivers \ Graphics \ Internet Tools \ Multimedia \ Networking \ Office Tools \ PC Games \ System Tools \ Mac/Apple/Ipad Downloads

Other News: Top Downloads \ News (Tech) \ Off Base (Other Websites News) \ Way Off Base (Offbeat Stories and Pics)

Social: Facebook \ YouTube \ Twitter \ Tumblr \ Pintrest \ RSS Feeds