hijackthis log analysis

Hi and Welcome to Majorgeeks.


To effectively give you any assistance its good to know what sort of issues your having first, a Hijackthis log is not a comprehensive assessment of malware that could be infecting your PC, sadly contrary to popular belief it does not show all malware components up.

This is why in our list of scans below its one of the last to be run, the others scans will highlight alot more, so please do tell us what issues your having,

• Is it popups? if so do they have a name.
• Is your browser being re-directed to a less welcome site?
• Does your Anti-Virus software alert you to a Virus/Trojan? if so whats its name.

The more info you can give us the better and quicker we can assist you, as we have some experts in malware removal based in this forum.


Please follow our standard cleaning procedures which are necessary for us to provide you support. Also there are steps included for installing, running, and posting HijackThis logs as attachments.

• Run ALL the steps in this Sticky thread READ & RUN ME FIRST Before Asking for Support
• Make sure you check version numbers and get all updates.
• Very Important: Make sure you tell us the results from running the tutorial...was anything found? Were you unable to complete any of the scans?...Were you unable to download any of the tools?...Did you do the on-line scans as suggested? etc.

• After doing ALL of the above you still have a problem make sure you have booted to normal mode and run the steps in the below link to properly use HijackThis and attach a log:

Downloading, Installing, and Running HijackThis

Make sure you also rename HijackThis.exe as suggested in the procedures. Use analyse.exe for the new name. This is very important due to some new infections going around.




​

• When you return to make your next post, make sure you attach the following logs and that you have run these scans in the following order too:
  • CounterSpy
  • AVG Antispyware log - ONLY IF NEEDED you were not able to run CounterSpy
  • Bitdefender - from step 6
  • Panda Scan - from step 6
  • runkeys.txt - the log from GetRunKey.bat
  • newfiles.txt - the log from ShowNew.bat
  • HijackThis

NOTE: You can only attach 3 files in a single message so it will require that you use two messages to attach all of these logs!