Hijackthis Log

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by Leon5465, Dec 23, 2004.

  1. Leon5465

    Leon5465 Private E-2

    My friend has been having a lot of trouble with his computer... For at least a year now. He's always been trying to get me to help him fix it and I have some time off so I'm doing it now. Unfortunately, I don't fully know how to read a hijackthis log and don't want to remove something important. So could anyone help? Thanks :)
     

    Attached Files:

  2. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    HJT is not the first step and we have guidelines about when and how to post logs. Please follow our guidelines. You also provided no reason for even posting a log. What problems are you having?

    First, please follow ALL the steps in this Sticky thread READ ME FIRST BEFORE ASKING FOR SUPPORT: Basic Spyware, Trojan And Virus Removal
    If you already have any of the programs linked in the tutorial please double check your version to make sure you have the latest one and that you have any/all updates for the programs.

    NOTE: In order to resolve the issues you are having it is very important that you at least try to perform all the steps as outlined. If you have any difficulty please post back letting us know what steps you have completed, what you found while doing the scans if anything and details about any problems you have encountered in completing the steps. The more details you can provide the better.

    After doing ALL of the above if you still have a problem:

    Make sure you have HijackThis 1.99 and follow the guidelines on where to install it and how to post a log as an attachment. This is all covered in the sticky thread NO HIJACK THIS LOG FILES BEFORE READING THIS: HJT Tutorial & LOG File Posting

    Now post a HijackThis as a .txt file attachment to your message. All running programs should be closed, including your web browser, e-mail. Close before running Hijack This!

    To repeat: Do NOT run Hijack This from the Desktop, a temp folder, or a sub-folder of C:\Documents and Settings, or choose to run it directly from the downloaded ZIP file. Place it in its own folder, for example C:\Program Files\HJT
     

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