How can i activate DMA on my drives?

I have been running into some problems with nero express. I emailed nero support and they told me to enable DMA, and that should fix my problems. They gave me instrustions on how to do so but my computer is a little differnt, so i am lost. Below is a copy of the email from them. I have also inclued a screen shot of my device manager, up to the farthest point i was able to go.

In the email they tell me to select the primary and secondary channel, but on my computer i dont see them. Also when i go to properties for the one shown i do not see anything that would have to do with DMA.

Help is greatly appreciated!




Cooked

 

What operating system? Windows XP enables DMA by default, if the drives are recognized by the motherboard as being DMA drives. Go into BIOS & make sure DMA is active there, and enable it if not, assuming the drive actually IS DMA capable. Any relatively new ones should be.

 

HI G.T.

I looked at my bios and everything that has the letters DMA in it is eather enabled or set to auto. I am using XP Pro, and the drives are new. Dvd about 8 months, and the CD-RW about 2 weeks.

Thanks for your help G.T. I hope i can work this out as soon as possible.

Just to make sure my CD-RW is the master and my Dvd is the Slave. That is the correct setup right?

Thanks again,



Cooked

 

Recordable drive as master is preferred, you're fine there. Open up each drive in BIOS & see how they're actully set. Don't just trust the "Auto" generic setting.

 

I have the latest drivers for my board.

I opened each drive in the bios and there is nothing there i can see that relates to DMA.
All i see is three things:

IDE HDD Auto-Detection
IDE Secondary Master
Access Mode

I thought Access Mode might be the place. It is set to auto now, but when i opened it up there where no DMA settings.

Thanks for the help so far. If i was to contact tech support. who would be the best? My motherboard, LiteOn, or Nero again?



cooked

 

Is the HDD SATA, SCSI, or RAIDed? It looks like the computer is recognizing it as SCSI, but it could also be an SATA drive or a RAID array.

 

N0 the drive is not scsi or RAIDed. Its just a regular ATA133.

Thanks

cooked