How Do Reload Outlook Account?

Had to completely reinstall Win 7, et all after all elec power lost during computer shutdown. &^%$#@! contractor working on home air conditioner shut power off after I had initiated shut down of computer through Win. After power restored, could not get past "repair" program that could not repair problem, or need for PW to do anything. Had to have computer repair company reinstall all.
Having to reinstall all hardware and software used before power loss

Now, Outlook wants to install new account. Need old account

 

You use your existing email account username and password in MS Office Outlook.

 

I must be dense. If I sign onto Outlook the new account opens which contains nada

 

What do you actually mean? When you sign into your account on the web, or when you open your account within MS Office Outlook? If there is nothing shown in MS Office Outlook, then whoever repaired your system didn't save any data.

 

They had to completely reload. They said any thing I had saved on my computer would be lost. From your reply , I take it all old Outlook account data is part of what had been "saved" prior to incident. Good God Gert, that is going to cause a headache of major proportions. I was under impression anything in Outlook I had not deleted was retreivable

 

They could have hooked up the hard drive to one of theirs and saved all non-system data.
Log in to your email account online, on the web, and see what is there.

 

Seems the more I TS this, the more I spin wheels
I sent myself an email 10 min ago, and it is not in my inbox. The account is completely empty

 

Can I ask you again. Is this in MS Office Outlook program installed on your system, or in your email account ON THE WEB?

 

I just realized the

reload of office is some generic MS Office look alike

Apologies,
It was MS Office Outlook program,. I believe

 

That would be so if your account is an IMAP account rather than a POP3 account. This is vital - do you know which it is?

 

OK, as you don't seem to know, have you tried using webmail to log in to your account? If it's an IMAP account all your mail will be there. Alternatively, if you don't know how, try accessing your account through mail2web. I've been looking back trying to find the last time I helped you out of a near identical situation but the record does not go back far enough. I'd be very surprised if I did not advise you henceforth to use IMAP to prevent another such situation.

 

I seem to recall setting up something that had POP3 in the address or whatever. I think what you might be referring to is when I had to make the transition from OEx to Outlook. My old computer crashed, and I changed over to Outlook. Believe that due to MS no longer supported OEx
I have never heard of mail2web, and although I am woefully computer inept, I can all but guarantee I do/did not use such. Also, I tried signing onto that website, but I do not recognize anything there, and I am not being connected.
Hope that helps. I have been 3 days trying to get back online and trying to find my email

 

Just for something to try, signed onto my Yahoo mail account. Anything before this incident is not being listed.

 

I'm afraid if the account was a POP3 account then your emails are permanently lost and there is no point in attempting to find them in webmail or via mail2web. PLEASE use IMAP in future, or create a backup regime.

 

Thanks for reply.
It seems prudent to switch, although akin to closing that proverbial barn door
I notice in the IMAP program I found, it sh9ws using Outlook 2013. Procedure the same for 2016?
I sent a test message to myself using the email address I have had for years. I used Outlook, (POP3) but the message never came through. I find no references to my message being refused for sending. I noticed too that the account is not getting any incoming mail. What a revoltin' development dis is.
I am so infuriated with all this and not getting my own message does nothing to help that from being an acute, and possibly terminal, pain in the les fesses

 

I seem to have a conundrum; no email. 4th day now

 

Your MS Outlook account settings must be incorrect. Use webmail.

 

Skysarge, do you have a webmail account with Yahoo Mail or Outlook Mail or both?

 

See #13

 

Thanks gentlemen.
I have Yahoo and Outlook mail accounts,however, neither appear to be functioning properly
I am trying to convert to IMAP, at Earthling's suggestion

 

Just note, as of the beginning of October, if you use mail forwarding on Yahoo, it has been disabled for all new accounts.

Here's what a post on the company's help page reads about the feature's status:

In other words, only users who already had the feature turned ON in the past are out of this trouble, but users who are trying to turn ON automatic email forwarding now have no option.

Yahoo has shared the following statement about the recent move:

 

Thanks,
No biggie,hardly ever used Yahoo.
Trying to get Outlook loaded properly

 

As much as that's annoying - for people who want mail from certain senders forwarded to another address - I don't think it is applicable to the issue here.

 

Learned Win7 not installed properly last time, blue screen error.
Having tech reinstall properly

 

Thanks.
After Windows 7 and Microsoft Office (which version are you using?) have been re-installed, log on to Outlook Mail.
Click on the gear icon (top right), under accounts click POP and IMAP.

 

Office 2013

 

Took out whichever Outlook was loaded after learning that for some reason I had no account. Reloaded.
And then The Outlook Postmaster said "Let there be mail," and there was mail.
Don't know if t is POP or IMAP. Strongly considering IMAP, as suggested. Understand IMAP may keep me from losing mail ever time I get hiccoughs.

 

How can you not know? You have to select POP3 or IMAP when setting up the account in Outlook Take a look at your account settings and it should tell you, or mine does at least in Outlook 2007.

 

Not if it's an Outlook Mail* account. It's automatically selected based on your settings in Outlook Mail.
If it's a Yahoo Mail, Gmail, etc. account, then you must select POP3 or IMAP plus numerous other settings.

* Outlook Mail is the new name for outlook.com which has superseded all the previous MS webmail (Hotmail, Live Mail, MSN Mail).

 

Not when I last looked two minutes ago - still showing as Outlook.com. But I don't want to hijack Skysarge's thread. Probably worth starting a new one.

 

And some POP & IMAP info for Skysarge...

 

Depending how you access it you will currently see it as Outlook Mail, Outlook Email (see pic), Outlook.com (in MSN) and just Mail if you click the num pad icon. It's time MS stopped recycling the same name every five minutes. Same is happening with Defender.

 

We need to know the domain before advising on IMAP - outlook.com, gmail.com, something else?

 

Outlook 2013?

 

Domain is that part of your email address after the @

 

Guess us OF's do learn new things
sbc global is domain

 

You're out of luck skysarge - the full domain name is SBCglobal.net and according to their website they only do POP3, no IMAP. Here's their (his) website, it does look and read a bit homespun to my mind. I'd hesitate to recommend using IMAP without more info about them as you would be trusting them never to lose your precious mail. That isn't so with POP3.

http://www.sbcglobalnetemail.org/email-settings-for-www-sbcglobal-net/

I recommend you give some thought to backing up your email after losing it for a second time.