How to clean a virus from system restore

Discussion in 'Software' started by Defense, Mar 20, 2005.

  1. Defense

    Defense Private E-2

    I have some viruses and adware in system restore. I have tried everything to clean it, however, nothing has worked. I performed scans with system restore disabled and all files showing in both normal mode and safemode. Nothing has worked. I used trend micro, symantec, the cleaner, avast, all the online scanning tools listed in the forum. I have no idea what step to take next.
     
  2. InYearsToCome

    InYearsToCome MajorGeek

    have you done an Avast boot scan? those always check and clean my system restore.
     
  3. Defense

    Defense Private E-2

    How do I perform a boot scan?
     
  4. InYearsToCome

    InYearsToCome MajorGeek

    open the avast user interface. on the top left, theres a drop down arrow menu. an option in there should be "Schedule Boot-Time scan"
     

    Attached Files:

  5. Defense

    Defense Private E-2

    I can't choose that option. That option is a light gray and the other options are black (text color).
     
  6. Just Playin

    Just Playin MajorGeek

  7. Defense

    Defense Private E-2

    I did that every single time. I never works.
     
  8. Just Playin

    Just Playin MajorGeek

  9. Defense

    Defense Private E-2

    I follow that exactly every time and still can not get rid of the infections in system restore. The only thing I can't do is an online scan (Trend, ect) in safe mode because my system won't allow it. I have ME and can not connect to the internet in safe mode.
     
  10. DavidGP

    DavidGP MajorGeeks Forum Administrator - Grand Pooh-Bah Staff Member

    Turning off system restore > rebooting > AV scanning still with system restore off > then enable if clean, should always as Just Playin said clear the SR points.

    try whats on this page http://support.microsoft.com/kb/q263455/
     

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