HP Hard Drive Replacement - Recovery CD Question

Discussion in 'Hardware' started by jlazarus, Nov 18, 2009.

  1. jlazarus

    jlazarus Private E-2

    New problem - different laptop:

    Son's HP Pavillion Hard Drive Failed. This laptop is also less than 2 years old, but out of warranty.

    We've replaced hard drives before, but never one from a third party manufacturer, although I believe I should be able to do this without a problem.

    I found where I can buy a hard drive online for a good price; I can order the HP recovery disks for under $15.00. However, the HP tech advised that the recovery disks would NOT work on a 'non HP Hard Drive'....

    Is this true? I've read that there are problems sometimes when people try to install a new motherboard, due to a branding or tatoo, but is this true, in your experience, with Hard Drives? I can't tell if he's pulling my leg or not!

    I can spend roughly $75 to purchase new hard drive and get the recovery cds...or I can spend $160 to buy preloaded HD from HP. Just seems silly to do that, imo. But I don't want to buy from 3rd party and then find out this guy wasn't lying.
     
  2. plodr

    plodr MajorGeek Super Extraordinaire Moderator Staff Member

    HP doesn't manufacture the hard drive as far as I'm aware.
    You don't happen to have specs anywhere on the brand hd in the pavilion?
    I would think that if you stuck to the same brand, to be really safe, the disk should work. My very old HP laptop, according to Belarc has an IBM hd and a Toshiba optical drive.

    I do know that if you had an Acronis image, it would not care what hd you used. The image would have to be to the same hardware and the same or larger hard disk drive and it would restore.
     
  3. northwing@aol.com

    northwing@aol.com Private E-2

    Sounds very familiar. My son's HP Pavilion laptop also had a hard drive failure (the hard drive was replaced today by Best Buy, although it looked like it was pretty easy to do).

    I am waiting for the restore disks from HP and should get them 11/24. HP didn't mention the hard drive from someone else not working (but they did try to get me to buy a new laptop.) I am hopeful that even a computer novice like myself will be able to get the laptop working again.

    I know this doesn't address your question, but I am interested in what you are going through and the answers you get from your post.
     
  4. David Hall

    David Hall Private E-2

    I can't speak for HP Laptops but I have done the same thing on hp laptops and never had a problem. There shouldn't be a problem.

    David
     

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