HP Pavilion dv7 4065si

Discussion in 'Software' started by nelson silva, Nov 1, 2010.

  1. nelson silva

    nelson silva Private E-2

    About a month ago I acquired an HP Pavilion dv74065si( since CPU/GPU on my very old laptop alienware m15x simply FAILED cause I fell asleep the computer on max performance on 39ÂșC Day in December, Yeah I know I was stupid... and the window was open...)

    The HP is Quad 1.6ghz, IDT audio, Ati5650, 1 Tera HD, 6GB RAM, windows 7 64 bit.
    Heres the deal, I runned all the updates(windows update and hp assistant)
    It Installed everything fine, BIOS, sound drivers, Graphics drivers, etc...
    Everything is up to date

    When I play dvds, or media files, the Laptop acts weird, I hear stutter sounds( BRRRRRR!!!!).First I didnt bother, and I hoped for updated drivers to fix it...tryed everything nothing doesnt fix it...there is nothing more to update on this thing either from MS or HP.

    Now its pretty annoying, If I play any game, when the "BRRRRR" sound comes up, the GAME lags...
    And the most annoying part is that besides the "BRRRRR" sound, my mouse becomes unresponsive for a few secs... the cursor doesnt follow my commands and suddently it follows again...


    Today I bite my mouse and broke it to pieces out frustrastion playing Dawn of War II online... using my other mouse now...
    I have tryed multiple mouses with proper 64bits drivers and multiple surfaces, so I know its not the mouse, or the surface, it has something to do with graphics card or sound card or this stupid "BRRRR" sounds, or chipset driver or something... I Really dont know...
    I have tryed HP support forums... but since Major Geeks has helped me in times of need I came back here...

    The other day I got a ndys.sys BSOD on Windows 7, Ive google, and it is related to a conflict in network hardware, actually the wifi adapter doesnt work anymore(doesnt find any network to connect when its ON), so Im using USB Wifi adapter now...

    This is a brand Laptop out of the BOX...
    I need your help guys, please... anyone has been experiencing similar problems with HP or other brands?:confused

    Any sollutions?
     
  2. Caliban

    Caliban I don't need no steenkin' title!

    I'm not seeing your model on this page - the closest I can come is the Pavilion dv7 4065dx.

    I'd suggest finding and downloading the proper IDT High-Definition Audio CODEC driver for your model, but don't install it yet. Next, download Driver Sweeper, uninstall your current driver, run DS, then install the new driver.

    If that doesn't work, since this is a new machine, you might consider wiping it and starting from scratch with an eye towards preventing any audio hiccups.

    One more thing you might try: do the symptoms appear while in Safe Mode? If not, you might try disabling any startup apps, then enabling one by one to see if a 3rd party program is the culprit.
     
  3. nelson silva

    nelson silva Private E-2

    Thanks for the Reply

    Actually you can find the model on HP South African Site...
    the model is 4065si... it has to have an equivalent one on that list you specified earlier
    Dunno why Hp uses different names... i think its stupid...

    Ive tryed unistalling the IDT driver, should I also uninstall the ATI HDMI audio Driver?

    After a restart, Windows 7 reinstalls the driver byitself... should I Uninstall it again and proceed to SAFE MODE and Run Driver Sweeper?

    Does Driver Sweeper support IDT audio Removal?
     
  4. nelson silva

    nelson silva Private E-2

    do you need an everest report?
     
  5. Caliban

    Caliban I don't need no steenkin' title!

    Don't know if DS explicitly supports IDT removal.

    Try the Safe Mode routine, both for uninstalling and for troubleshooting.

    An Everest report is always helpful. ;)

    Another shot: you might consider burning a Linux distro, booting to that environment and see if you get sound - might aid you in troubleshooting.
     
  6. nelson silva

    nelson silva Private E-2

    Someone on hp forums has reported the same problem, driving him mad, and spending a few bucks calling IDT and HP support... I am going to try the solution, basically its the same thing you asked me to do(unistalling) but to manually remove any trace of idt audio on the system, preventing windows finding any driver(offline) and running the installer as administrator and compability mode, and turning off AV... now the thing is wich installer to use, the one provided by HP?

    The solution seems to work on vista...

    crossing fingers for me...

    http://h30434.www3.hp.com/t5/Notebo...odec-Audio-Glitching-issue/td-p/357541/page/2
     
  7. Caliban

    Caliban I don't need no steenkin' title!

    That last post looks pretty staightforward - try it, see what happens.

    Fingers crossed as advised. :major
     
  8. nelson silva

    nelson silva Private E-2

    It Didnt work. I tryed everything on safemode, tryed hp drivers, windows 7 drivers, tryed deleting manually all traces of IDT drivers, I even had to take ownership via CMD prompt of some windows files that I had to delete folowing the Instructions...
    Guess I have to wait for better IDT 64 bit Windows 7 drivers... I know they wont come...
    From my past experiences with Laptops, this companies dont care, they do one or 2 updates to drivers and thats it....

    I have managed to find an old USB creative soundblaster card... connected it and no more slowdowns and noises... using it with headphones...

    Its a shame a Laptop this expensive with beats by DRE audio, ends up with broken audio drivers and wireless... I have google it and I am not alone... there a tons of problems with IDT audio...

    I am now using external Sound and External Wireless... whats next?
    I am not formatting anything... I have done nothing wrong here besides installing kapersky antivirus and a 3 PC games... so its not my fault... Its brand new out of the BOX
     
  9. Caliban

    Caliban I don't need no steenkin' title!

    That is a shame. Looks like you've done just about everything I would have recommended. Maybe one of the MG gurus will come up with something else.

    Frankly, IMO, if this is a brand new machine, I'd certainly make some noise and return it for a better model.

    Good luck to you! :major
     

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