HP PSC 2410 Photosmart all-in-one

I am having a problem with my scanner. I can scan from the computer, but not directly from the printer. It is a hp psc2410 Photosmart all-in-one.


I find the file on the computer when doing a search, but when I try to run it, it tells me there already is a version on computer and I would have to uninstall that one first.
Says file is at C:\hp.drivers/hpiz402/setup/scan

I am looking for 'Scan.msi'
I have no idea what I need to uninstall. I don't want to lose anything else I need. Any help?

When I try installing it from disk tells me a newer version is already on my computer. And closes out.

Hope I haven't confused anyone as much as I am

Any help on how I locate that file and get it to run would be appreciated.

Gal

 

Thanks halo. I had found those, but was hoping there was an easier fix.
My 28.8 connection will take me days

Gal

 

Yes, I do, but when I try to use that, it tells me newer software is already on my computer and closes out.
Think it just can't find the one file it needs.

Did a manual search for it, but tells me I need to uninstall another version before I can use that, and I don't know what to uninstall.
Gal

 

Might it be a good idea to uninstall what I have for the printer, then reinstall thru the disk and get updates?

Gal

 

I uninstalled all software for printer and reinstalled it. It was working fine last night. This morning when I turned computer and printer back on, I am back to the same thing.
So, being I can scan from computer, just not directly from the printer, I will just do it this way.

Thanks for the help Halo. I'll have to do it the hard way instead of the easy way..

Gal