HP Touchsmart 310, no monitor, please help.

Discussion in 'Hardware' started by edweather, Mar 5, 2015.

  1. edweather

    edweather Private First Class

    Shut it down normally last night, and when I turned it on this morning, it made all the normal sounds, but no monitor/picture. The power light is on, and the external hard drive seems to be working, and like I said, if you had your eyes closed, everything would sound normal. I tried to restart it several times and still the same result. Help please!
     
    edweather, Mar 5, 2015
    #1
  2. edweather

    edweather Private First Class

    I should just say, it won't boot up. That's more accurate. Thanks. Ed
     
    edweather, Mar 5, 2015
    #2
  3. plodr

    plodr MajorGeek Super Extraordinaire Moderator Staff Member

    The computer is booting up; the problem is there is no display. Unfortunately with an all-in-one, you can't try another monitor as you can on a desktop or laptop.

    If it has a graphics card, you could try removing it.
    There are 21HP Touchsmart 310 models so it's impossible to guess your hardware specs.
    http://support.hp.com/us-en/product/HP-TouchSmart-310-1000-Desktop-PC-series/4273627
     
    plodr, Mar 5, 2015
    #3

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