HP xw8400 blue screen (Win XP)

I have an HP xw8400 Workstation running Windows XP SP2. (The reason for SP2 is the Avid software's dislike for any kind of upgrades...at least this is what the Avid vendor told me when I purchased it in 2007.)

My workstation was running just fine until one day when I got the infamous BOD. The code listed is
STOP: 0x0000007B (0xbaccb524, 0xC00000E, 0x0000000, 0x0000000)

The last four sets of numbers have changed while I was fiddling with the bios in an attempt to fix this problem, but the 0x0000007B has remained the same.

I've tried numerous things including:

• changing the storage SATA Emulation to its three settings
• purchasing new memory
• running Windows XP installation CD
• trying to install XP on a new drive
• install another identical motherboard
• installed a different graphics card

None of the above worked.

I've had two techs look at it - both are stumped.

The one maybe-radical thing a week or two prior to this failure was update the firmware of a data drive that was causing some issues. I use a utility that I downloaded from Seagate's website. Since both the data drive and the system drive are Seagates, I may have updated the firmware of both drives. The PC booted fine several times without problem.

I still have a few options up my sleeve including restoring an image of the system drive I made a few months ago. But I wanted to see what you think I'm missing.

 

LordVolvo...

Please find the minidump folder, zip and attach it. Could be helpful.

Create a zip copy of the C:\Windows\minidump folder and then attach it to your next post.

In your situation, I think I would also contact Avid to see if there are solutions that enable you to install SP3 and the associated updates from MS, while continuing to use the Avid software. 2007 was quite some time ago, so maybe there are some solutions...

It's good you have an image of the system. That should give you an opportunity to seek out some solutions. I notice you have tried reinstalling the OS, have you tried installing SP3 on a new installation as a test?

 

Yes, the zipped dump files would be useful - if you can access them by adding the System drive to a known clean computer, or booting from something like UBCD. Note that the 0x7B kicks in very early, little chance that the dumps will be created.

The above is roughly in order of likelihood with virus infection (or a partial malware removal) at a higher level in recent years.