1. 

   elainemr Private E-2

   I received this error message when I tried opening my Comcast email. Can anyone tell me what this means and what can I do?
   
   HTTP Status 500 - Request processing failed; nested exception is java.lang.NullPointerException

    

   elainemr, Nov 2, 2016

   #1
2. 

   plodr MajorGeek Super Extraordinaire Moderator Staff Member

   Explanation of error 500
   

   There isn't anything for you to fix. It has to be fixed by Comcast.

    

   plodr, Nov 3, 2016

   #2
3. 

   StruldBrug Sergeant

   I concur with plodr. You might find this site of interest http://forums.xfinity.com/t5/Email-Web-Browsing/500-Internal-Server-error-on-webmail/td-p/2674498 and maybe create a thread there or call them with your specifics. Good Luck.

    

   StruldBrug, Nov 3, 2016

   #3
4. 

   elainemr Private E-2

   Thank you very much for your responses.

    

   elainemr, Nov 24, 2016

   #4

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