i am infected

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by cube11, Sep 22, 2005.

  1. cube11

    cube11 Private E-2

    i am having serious problems everytime i click firefox or ie multiple windows open up and i get popups etc..i have run antispywares but nothing improves it.i have a log of hijack this could somebody please tell me whats wrong with this pc.
     

    Attached Files:

  2. bjgarrick

    bjgarrick MajorGeeks Admin - Malware Expert

    Please follow standard cleanup procedures as given below:

    - Run ALL the steps in this Sticky thread READ ME FIRST BEFORE ASKING FOR SUPPORT: Basic Spyware, Trojan And Virus Removal

    Make sure you check version numbers and get all updates.

    - Very Important: Make sure you tell us the results from running the tutorial...was anything found? Were you unable to complete any of the scans?...Were you unable to download any of the tools?...Did you do the on-line scans as suggested? etc.


    After doing ALL of the above and you still have a problem, make sure you have booted to normal mode and run the steps below:


    Download the following two files, create a folder on your desktop, call it TSC. Save these 2 files there!

    Sysclean Package

    Pattern.zip

    Once you have these downloaded into the folder you just created, REBOOT INTO SAFE MODE!

    Once in Safe Mode double click the file sysclean.com. When the system cleaner loads, click SCAN to start the scanner. After you complete the scan reboot and attach a fresh HJT log.
     
  3. cube11

    cube11 Private E-2

    ok i have completed everything.please inform me whats wrong with this pc ?
     

    Attached Files:

  4. bjgarrick

    bjgarrick MajorGeeks Admin - Malware Expert

    Please EXTRACT HijackThis from the ZIP File to a Safer location. Here's how:

    To create a new folder:
    Click START > My Computer > Local Disc C: > Program Files
    Now, Right Click on an Empty Area and select New > Folder & name it HijackThis and ENTER

    To Extract HijackThis:
    Now, Right Click your HijackThis ZIP File and select Extract All > Next > and browse to your newly created HijackThis Folder
    (C:\Program Files\HJT) and click Next.

    Now run HJT from there. Please save your HJT Log as a .txt File and attach it via the "Manage Attachments" tool in the Additional Options section when you post.

    The reason HJT needs its own safe folder is so that backups will be safely preserved. That way, if a mistake is made in the removal process, the mistakenly deleted entry can be restored.
     
  5. cube11

    cube11 Private E-2

    Ok Here We Go
     

    Attached Files:

  6. cube11

    cube11 Private E-2

    C:\DOCUME~1\Owner\LOCALS~1\Temp\Rar$EX00.391\HijackThis.exe

    Edit by chaslang: Improperly run, dupe log removed
     
    Last edited by a moderator: Sep 27, 2005
  7. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Why did you post another log inline? And it was run improperly again using WinRAR to run HJT directly from the ZIP file. The one you attached in message number 5 was run properly (other than the fact that you did not exit your browser before running it).
     
  8. cube11

    cube11 Private E-2

    please help i am really sick of what is happening to my pc.
     

    Attached Files:

  9. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Since BJ is not around right now, I'll try to keep you moving.

    You HJT log shows no significant problems, however you can have HJT fix the below lines.

    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://hsremove.com/done.htm
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = local.,
    O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
    O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
    O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)


    Download HOSTER and then follow the below steps.
    • Unzip Hoster to a convenient folder such as C:\Hoster
    • Run Hoster.exe, click Restore Original Hosts and then click OK.
    • Click the X to exit the program
    Now download this trial version of Ewido Security Suite
    • Install ewido security suite
    • Launch ewido, there should be an icon on your desktop double-click it.
    • The program will have a window come up. One of the buttons on the left is to Update. Click the Update button.and then Start the Update. The update will start and a progress bar will show the updates being installed.
    • After it completes the update, click the Scanner button

    Now exit Ewido. Now print the below instructions or save them locally because I want you do have no browsers opened and also have no connection to the internet (unplug your cable) while doing the below.

    Okay, reboot into safe mode with no network support and follow the steps below. (If you have any problems at all trying to get into safe mode to complete these steps, just run them in normal boot mode and make sure you tell me when you come back.)

    Open up Ewido and do the following:

    • Click on Scanner
    • Then click Settings
    • Under What to Scan? Select Scan every file
    • Then click OK
    • Click on Complete System Scan and the scan will start.
    • Let the program scan the machine
    While the scan is in progress you will be prompted to clean files that are infected. Leave the defaults selections (to Remove and backup) and click OK. To save yourself some time, you can select Perform action with all infections and then click OK. With the option to scan every file, a lot of cookies will be removed.

    Once the scan has completed, there will be a button located on the bottom of the screen named Save report

    • Click Save report
    • Save the report to your desktop or anyplace you will be able to find it to upload here.
    Also tell us what problems you may still be having!
     

MajorGeeks.Com Menu

Downloads All In One Tweaks \ Android \ Anti-Malware \ Anti-Virus \ Appearance \ Backup \ Browsers \ CD\DVD\Blu-Ray \ Covert Ops \ Drive Utilities \ Drivers \ Graphics \ Internet Tools \ Multimedia \ Networking \ Office Tools \ PC Games \ System Tools \ Mac/Apple/Ipad Downloads

Other News: Top Downloads \ News (Tech) \ Off Base (Other Websites News) \ Way Off Base (Offbeat Stories and Pics)

Social: Facebook \ YouTube \ Twitter \ Tumblr \ Pintrest \ RSS Feeds