I don't know what to do

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by Qapla, Jan 23, 2012.

  1. Qapla

    Qapla Private E-2

    Our netbook running Windows 7 Starter began to slow down and/or freeze. I ran MB ans SAS and Spybot. I turned up only some tracking cookies. These were deleted.

    We had Norton on the netbook and removed it because of the system resources it needs. We installed Microsoft Security Essentials.

    Just before the removal of Norton and since the installation of MSE we are getting some "Blue Screens".

    The computer will boot and run just fine, even allowing us to browse, then it will BS without warning and reboot. When back up, it will run again until another BS.

    What should we do? What scans should we run or what tools should we use?
     
    Qapla, Jan 23, 2012
    #1
  2. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    TimW, Jan 23, 2012
    #2
  3. Qapla

    Qapla Private E-2

    Should I try a "System Restore" to a point before we noticed any problems (if there is a point) before doing any of the scans?
     
    Qapla, Jan 23, 2012
    #3
  4. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Yes, you can give that a try. ;)
     
    TimW, Jan 24, 2012
    #4

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