I get blue screen of death when I try to play audio!

altmind · Aug 15, 2010

At this sight:

http://www.hayhouseradio.com/

I click on the “listen now” tab in Firefox and when I do that, I will immediately get a blue screen crash that says "fwdrv.sys" as the culprit. This happens every time in Firefox, occasionally in Google Chrome and not in Internet Explorer, yet! From what I have learned so far for some research, "fwdrv.sys" refers to the firewall, but it still crashes when the firewall is disabled. So far, I don’t have blue screen issues when I try to listen to audio and video at other sights! Why is it doing this and how can I solve the problem? I appreciate anyone coming up with an solution that works!

dlb · Aug 15, 2010

Can you provide the error code from the blue screen crash? They look like STOP: 0x000000ED (of course, your exact numbers/letters will be different)

plodr · Aug 15, 2010

Troubleshooting
A version of Adobe Flash Player is pre-installed with most popular Internet browsers. Sometimes, problems with a Flash Player that's already installed can prevent you from upgrading to the latest player. You should be able to fix most Flash Player issues by following these steps:

1. Check the System Requirements above to ensure your configuration is supported.
2. Make sure you have the latest version of your Internet browser. Installing a new browser can often repair issues with browser installations, and newer browsers may also offer improved security.
3. Remove Flash Player.
4. Restart your computer.
5. Download and install the Flash Player.

In some cases, audio still may not play even if above requirements are met. Firewalls and security programs installed on your network may prevent you from listening.
Click to expand...

Source: http://www.hayhouseradio.com/help_live.php

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fwdrv.sys has to do with Kerio Firewall. If you never had it installed, it might be malware.

altmind · Aug 15, 2010

I installed a newer version of flash player and it appears to be working so far without crashing. I appreciate the help.

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I get blue screen of death when I try to play audio!

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