I have an email problem if anyone can help?

I Tried to ring Microsoft for help they told me to go to their online forum, they haven't helped and its really frustrating. When in Hotmail (outlook now) my block senders only has 1 blocked sender (normally) now there are hundreds. I couldn't work out why and then my boyfriend told me they are his. Our accounts are not linked in any way. He has signed into his account on my computer but clearly has a different email address and password! Its got me, I have no idea how its possible. Anyone able to help me?

 

Yes one main login just the 1 user. honestly have no idea what service pack is. Also I don't have ccleaner?? sorry I am new to all this. I use windows 8 on a Lenovo desktop, if that's any help.

 

sounds like its syncing with his windows live id. i dont have a windows 8 computer in front of me so im not sure if these steps apply but i found this on another site.


Windows Live Mail button/Options/Safety Options

Note..Blocked Senders 'List'
- sync with the signed on Live ID;
- if no Live ID signon, ie..different list.


It looks like if you can navigate to "Safety Options" in windows live mail you should be able to find what you need there.

 

Thank you, sorry I have only just checked this didn't realise you had replied. I will check that first thing in the morning. Fankoo!

 

I don't want to appear stupid but I cannot find anywhere Windows Live Mail button/Options/Safety Options Do I sign into outlook (that's what it is now) because if I do I have gone through every last thing on there and can find no safety option. Thanks