I have lost my "computer"

Discussion in 'Software' started by jackteet, Feb 4, 2015.

  1. jackteet

    jackteet Private E-2

    Hi, I am new to this forum and to computers generally so please excuse me if my question is stupid.
    I was trying to delete the icons in my task bar so I downloaded a tool for doing this from this forum; or at least I thought thats what I downloaded.
    The drop down menu showed icon deletion so off I went and then discovered that in the start menu the word "computer "had gone .from its place just above "control panel". I then went to the "downloads, desktop" etc page where in the left column the word "Acer" was now missing.
    Clearly I have messed up but dont know how to remedy it. I have tried system restore without success.
    I would really appreciate help please in "idiots" terms; as I said I am learning. Many thanks jack.:confused
     
  2. Eldon

    Eldon Major Geek Extraordinaire

    All is not lost. Which version of Windows are you using?
     
  3. jackteet

    jackteet Private E-2

    Hi Eldon, Thanks for coming back so quickly. I am running windows 7, 64 bit, IE11. Thanks again.
     
  4. jackteet

    jackteet Private E-2

    Hi Eldon, I dont know whether it helps but the prog I downloaded was "Task bar repair tool". thanks jack
     
  5. Eldon

    Eldon Major Geek Extraordinaire

    Right-click the Start button and click Properties. The Start Menu tab will be selected. Click Customize. Decide want you want on the Start Menu, or click Use Default Settings.
     
  6. jackteet

    jackteet Private E-2

    Hi Eldon, Thanks very much. I have done as you say but I cant find an icon resembling my "Computer" or "Acer D drive" and "C" drive. Also when I press my start icon "computer "is missing from the list. Have I done this wrong. Thanks jack
     
  7. Eldon

    Eldon Major Geek Extraordinaire

    When you click on Customize, the first item on the list is Computer. Look at the snapshots.

    Upload a snapshot of where Computer, C drive & D drive are missing.

    Also, what exactly is the name of the program you used? The only one I found on MajorGeeks is Taskbar Repair Tool Plus! And it dates back to 2004. It's not for Windows 7.
     

    Attached Files:

    Last edited: Feb 4, 2015
  8. jackteet

    jackteet Private E-2

    Hi Eldon, Thanks for the photos; most helpful. I "Customised" as per your second photo and the word "computer" followed by 3 "o" is completely missing.
    When I go onto "windows explorer I get "Favourite, recent places, downloads, desktop" In between "Videos" and "Homegroup" Were the words "Acer" C Drive" There is no reference to my laptop at all. Sorry to be such a pain. THanks again jack
     
  9. Eldon

    Eldon Major Geek Extraordinaire

    It seems you have damaged Windows Explorer and the Start Menu. You'll just have to wait for simple (hopefully) instructions how to do the repairs. Have a look at my Windows Explorer.
     

    Attached Files:

  10. jackteet

    jackteet Private E-2

    Hi Eldon, Thanks for that.I appreciate all your help. thanks jack.
     
  11. plodr

    plodr MajorGeek Super Extraordinaire Moderator Staff Member

    Right click the orb (old start button) and select properties.
    In the box that opens, make sure you are on the middle tab (Start Menu).
    Click the Customize... button.
    Remove the circle from Don't display this item and put it in front of Display as a link.
     
  12. jackteet

    jackteet Private E-2

    Hi plodr, thanks very much. I have done exactly as you have said. I get to the "start menu" and the first item at the top is "connect to"
    control panel
    default programs
    devices and printers
    documents
    etc
    etc.
    "computer "should be at the top of the list but it isnt any where on that page.
    Somehow I have deleted every mention of the word.
    I wish I could copy my page to you but I dont have any idea how to send over the internet; sorry. I hope the above makes some sense. regards jack
     
  13. AtlBo

    AtlBo Major Geek Extraordinaire

    jackteet...

    Not sure exactly what's happening here, but this does sound to me like a good time for system restore if you know how to use the tool. Not sure it will correct the problem fully in this case, but I don't think it would hurt to try.

    If that doesn't work there is always sfc /scannow, which restores defaults for many Windows settings. May not return your PC to factory specs, as it sounds like Acer added some software customizations to your PC.

    I think there is also a decent chance you can find any software that may have been deleted or corrupted listed with the drivers on the Acer site for your particular model PC.

    If all else fails, there is always the Acer forum for product specific assistance. :)
     
  14. Eldon

    Eldon Major Geek Extraordinaire

    You have messed up something. The snapshot shows what items should be in 'Customize Start Menu'.

    I suggest you download and run Tweaking.com - Windows Repair 2.10.4. It's free, no. 3 under Top Downloads, and the next best thing to doing a complete Windows repair using the Windows disc.

    http://www.majorgeeks.com/files/details/tweaking_com_windows_repair.html
     

    Attached Files:

  15. _nullptr

    _nullptr Major Geeky Geek Geek

    Paste the content of the following code box into notepad, then under the File menu select Save As. Make sure to save it to somewhere convenient like your documents folder.
    • File name: mycomp.reg
    • Save as type: All Files (*.*)
    Code:
    Windows Registry Editor Version 5.00
    
    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\StartMenu\StartPanel\MyComp]
    "Type"="group"
    "Text"="@shell32.dll,-30480"
    "Bitmap"="%SystemRoot%\\system32\\imageres.dll,109"
    
    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\StartMenu\StartPanel\MyComp\Hide]
    "HKeyRoot"=dword:80000001
    "Type"="radio"
    "Text"="@shell32.dll,-30492"
    "RegPath"="Software\\Microsoft\\Windows\\CurrentVersion\\Explorer\\Advanced"
    "ValueName"="Start_ShowMyComputer"
    "CheckedValue"=dword:00000000
    "DefaultValue"=dword:00000001
    
    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\StartMenu\StartPanel\MyComp\Menu]
    "HKeyRoot"=dword:80000001
    "Type"="radio"
    "Text"="@shell32.dll,-30594"
    "RegPath"="Software\\Microsoft\\Windows\\CurrentVersion\\Explorer\\Advanced"
    "ValueName"="Start_ShowMyComputer"
    "CheckedValue"=dword:00000002
    "DefaultValue"=dword:00000001
    
    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\StartMenu\StartPanel\MyComp\Open]
    "HKeyRoot"=dword:80000001
    "Type"="radio"
    "Text"="@shell32.dll,-30593"
    "RegPath"="Software\\Microsoft\\Windows\\CurrentVersion\\Explorer\\Advanced"
    "ValueName"="Start_ShowMyComputer"
    "CheckedValue"=dword:00000001
    "DefaultValue"=dword:00000001
    
    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\StartMenu\StartPanel\MyComp\Policy]
    
    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\StartMenu\StartPanel\MyComp\Policy\{20D04FE0-3AEA-1069-A2D8-08002B30309D}]
    "RegKey"="Software\\Microsoft\\Windows\\CurrentVersion\\Policies\\NonEnum"
    
    [HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\Advanced]
    "Start_ShowMyComputer"=dword:00000001
    
    Double click on mycomp.reg and allow it to merge with the registry. If it successfully merges, reboot your PC and see if 'Computer' is displayed.
     
  16. plodr

    plodr MajorGeek Super Extraordinaire Moderator Staff Member

    After you have this fixed, please do yourself a favor and uninstall whatever tool you downloaded.

    When you need to make changes, it is a lot safer to do it yourself then to let some program make lots of changes at once.
    Feel free to ask about changes you want to make and someone can tell you what to do.

    I like to "tweak" my computer and I always write down what I do so I can undo the steps if the result is not what I wanted. I guess I've had as many missteps as successes in tweaking.
     
  17. jackteet

    jackteet Private E-2

    Hi Guys, Thank you all so much for the time and trouble you taken to help me.
    I ran "sfc/scannow" and the result was that there are corrupted files that cant be repaired.
    A "System restore" hasnt fixed the problem.
    The repair tool got to number 10 of 43 and said it couldnt go any further with repairing my lappy.
    However Acer have a "recovery" program loaded onto my lappy which gives 3 options to restore/repair; one of which is to re-install Drivers and Applications.
    May I ask whether this will cover the problems I am experiencing which now includes a message "internet control panel has stopped working" This shows an Appcrash and gives "rundll32.exe. as the culprit.
    I can return w7 to factory specs or return and still keep my personal info.
    The details kindly supplied by nullptr needs me to undertake steps that are foreign to me; I do well to turn my lappy on most days.
    May I impose upon you guys to tell me if "drivers and applications" should rectify mt problems. Thanks again jack.
     
  18. AtlBo

    AtlBo Major Geek Extraordinaire

    I believe drivers and applications would include the applications installed by Acer, so maybe this is what you need to do to restore the functionality you require. If you haven't updated the drivers since acquiring the PC, it should be safe to install the original drivers.

    Perhaps you might consider trying the Acer message board to see what that particular repair would entail in more detail.

    Here is a link to the forum front page:

    http://community.acer.com/t5/Discussion-Forums/ct-p/boards
     

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