I need to install a missing file " usbscan.sys' SO THAT NEW PRINTER DRIVER CAN COMPLE

I need to install a missing file " usbscan.sys' So the driver can complete install

Hello , I just bought a new "all in one Dell 926 printer". While installing the drivers & utilities CD , a prompt popped up telling me that : I need to load up the Windows XP Pro SP2 disk so that I can get the file " usbscan.sys "installed - because it was missing. My problem is also that I don't have the Windows XP Pro SP2 disk - it didn't come with my computer when I bought it . So how can I get this missing file mentioned above(usbscan.sys) with out my windows xp pro sp2 disk.

Needless to say but this new dell printer does not work untill the above step is fixed.

One possible thought - I do not have Windows SP3 installed because when I did have it installed it would not allow for any further windows updates .So I uninstalled it some time ago so that I could continue to get the Windows updates ( But I have all the current updates besides SP3). Is it possible that the file(usbscan.sys) is missing because I do NOT have Sp3 installed? Small chance huh ,haha.

As mentioned Im using: Windows XP PRO SP2 on an IBM pc

Thanks for any help in advance Eric L.

 

Re: I need to install a missing file " usbscan.sys' SO THAT NEW PRINTER DRIVER CAN CO

Thanks Mark for the fast reply ! Im sorry but Im not knowlegable enough to follow the drop and drag directions you gave me for my driver problem . could you please give me a more detailed - step by step directions to drag and drop files to proper location. I did find the driver cab file and at least 1 of the files I was to drag n drop , Im just not sure on how to do this. Can you help me again , thanks and sorry for my lack of experience . Eric L

 

Re: I need to install a missing file " usbscan.sys' SO THAT NEW PRINTER DRIVER CAN CO

Hello again Mark , Ive located the "driver cab file" and opened it . Ive found the drag and drop files that I am to drop into the "c:\windows\system32\drivers folder."

My problem now is that I cant find the "c:\windows\system32\drivers folder." is it on that same page the driver cab is or where can I find it , the receiving folder? Thanks again for your patience Eric

 

Re: I need to install a missing file " usbscan.sys' SO THAT NEW PRINTER DRIVER CAN CO

Hey Mark , thanks agin for your helping me . I have now put those usb files in proper receiving file like you directed me to do. I have installed them as well , like directed ! Thank you . now I will try to re- run the printer driver disk and will post back to let you know if problem is fixed. Great , Erichttp://forums.majorgeeks.com/images/smilies/smile.gif

 

Re: I need to install a missing file " usbscan.sys' SO THAT NEW PRINTER DRIVER CAN CO

Hey , I tried to reinstall driver cd for printer and "File needed page " page pops up and says; " The file "usbscan.sys" on windows XP Pro SP2 cd is needed" and below that it says ," Type the path where the file is located and then click ok ". below that it says copy files from : (then theres a box below that , that has already a path written in it . that written path is this : c:\docume~1\admini~1\locals~1\temp\cdm\{d3f95707-a002-445e-8e7f-75d4f71d9af5}\i386 .
then you can click ok but it does nothing (guess i dont know what to type in the box though and there is a browse button to choose from and a cancel button and thats the one Ive been using and then it kills the driver cd from completing . So thats where Im at right now . Have any Ideas ? haha. Thank you Mark ,Erichttp://forums.majorgeeks.com/images/smilies/confused.gif

 

Re: I need to install a missing file " usbscan.sys' SO THAT NEW PRINTER DRIVER CAN CO

Thanks Mark for all the cool help and effort . I will try and borrow a disk soon .http://forums.majorgeeks.com/images/smilies/smile.gif take care , Eric