I think I've ****ed it :(

I must start by saying, please don't judge my ignorance!

There's alot I could go into but the basic fact is I am completely confused. My game crash log (On Sims 3) is insisting the game is crashing because I need more RAM then 4GB ..... But this only started when I updated my Drivers..
The problem is, there was a huge problem with updating my drivers so rolling back seems impossible as its gone through many phases in the past few days.

I am pretty sure there must be alot of left over stuff from the previous drivers that could be possibly causing problems ( There was a BIOS issue and it shut itself down - so god knows what's left behind). I have no idea if my computer is running well any-more. I am at the end of my tether.

I know a fair amount on laptops but I feel completely knackered over this - I have been looking at my Device Manager table for longer than I ever wanted.

If someone could give me a pointer of where to even start - what report to send- and what looks wrong. I will be really grateful.

I have downloaded Everest - Just not sure which/how many of the reports you may need to see. I am frazzled.

It could be a RAM issue due to having all EP's and CC enabled and it getting too much...(if it is would updating to 8GB help?)
It could be I frazzled the drivers


Please help... :eek


Em

P.s have attached general report to get things started

 

West Sussex is lovely when its not cold and your technological equipment runs to spec


Thank you for answering - I still really am at the end of tether - I actually couldn't go to sleep last night until I tried everything on my brain!

The problems have somewhat changed in that I can eliminate anything to do with The Sims out of the equation - I did a full un-install and reinstall - No mods, content or anything. Still crashes. I would like to add dreamily - There was a time when this machine run it well. almost perfectly some would say. I am not one to overclock so this was achieved naturally (or by total luck).

In my previous post before things escelated the Sims logs would come back banging on about memory and ACCESS VIOLATION.(I tried all DEP exceptions LAA stuff etc) However - thats not even possible now as it doesn't even load the town (properly). Just keeeps on loading..no freezing...no nothing

In fact the graphics itself for the game are now such mess an it doesn't even load properly. - Missing trees - lag - awful awful awful - it looks like a different program (and that's if for some glitchy moment it shows you the world your trying to load...random?)

This all started when I updated my driver from AMD *Slaps hand* Should of kept with the Vendor. Nothing has worked the same since its like suddenly all good graphics capability has flown out the window.

After countless restarting the pc - downloading updated BIOs from HP -Wiping previous AMD software and finally arriving at ( http://h10025.www1.hp.com/ewfrf/wc/...c=en&cc=uk&dlc=&sw_lang=&product=5069731#N241 ).... my bleeding spec!!

IT IS STILL RUBBISH!!!!


Ahh the very idea of being able to Roll back to a previous time is laughable - sooo many changed things I have lost hours and too much brain space over this problem.

The fact is it used to run great so I know it can't be that my general laptop is crap and rubbish at runnning it....


The ONLY thing my tiny pretend geek brain can contemplate it being is that the 2 graphics devices used to work together. And now they don't.

My laptop model is ...
HP Pavilion dv6-3142ea Entertainment Notebook
Microsoft Windows 7 Home Premium 64-bit SP1

The two display adaptors I have listed are
AMD M880G with ATI Mobility Radeon HD 4250 (HP)
ATI Mobility Radeon HD 5470 (HP)

I have attached the log..ohhh please be able to recognise something bad

Thank you sooo much for taking the time out to read