IE 6.0 causing segment not present fault

I keep getting the following errors from IE and about the only resolution I have come up with is to uninstall and reinstall. I have checked Microsoft’s help forum and was unable to find anything useful.
I can boot in safe mode and not get the problem, I have narrowed it down to a possible conflict with two programs: Earthlink software (their tech support is extremely lame) or Microsoft Office 2000 startup (My Microsoft software is OEM and I my DELL support has “run out”, so this is my best support option).

OS: WIN 98 (not SE)
IE: 6.026 128-bit (updated/patched within the past 30 days)
CPU: PENT 2, 450 MHz
Memory: 352 MB
HD: 12.07 GB


EXPLORER caused a segment not present fault
in module DIBENG.DLL at 000f:000009b8.
Registers:
EAX=000004bf CS=049f EIP=000009b8 EFLGS=00000212
EBX=0000000b SS=30e7 ESP=00008282 EBP=00008476
ECX=054f033e DS=04b7 ESI=000282f2 FS=30e7
EDX=dc220101 ES=04bf EDI=0000fa78 GS=016f
Bytes at CS:EIP:
67 66 36 8b 5e 08 67 66 36 8b 4e 04 67 66 36 89
Stack dump:
0386048d 0000fa2a 0002aaf6 00000015 00000020 00000016 00150080 00200000 00160000 bff70000 00000078 00000016 00000078 00000016 78d80000 00000040


SYSDOC32 caused a segment not present fault
in module DIBENG.DLL at 000f:000009ad.
Registers:
EAX=000004bf CS=049f EIP=000009ad EFLGS=00000212
EBX=0000000b SS=5aff ESP=00008414 EBP=00008608
ECX=054f033e DS=04b7 ESI=00028484 FS=5aff
EDX=dc220101 ES=04bf EDI=0063fa78 GS=016f
Bytes at CS:EIP:
67 66 36 8b 06 67 66 36 89 46 10 67 66 36 8b 5e
Stack dump:
0386048d 0063fa2a 0002de4e 00000015 00000020 00000016 00150000 00200000 00160000 82320000 00000091 00000016 00000091 00000016 00000000 00000008

 

drgnrider,

See if this stops the error messages:

1. EXPLORER caused a segment not present fault
in module DIBENG.DLL at 000f:000009b8.

Solution: Obtain the latest driver for your video adapter from the vendor or use Windows’ standard VGA display driver. To do this, open Control Panel and double-click Display. On the Settings tab, click the Advanced button. On the Adapter tab, click the Change button. Click Next, then check Display A List Of All The Drivers In a Specific Location, So You Can Select The Driver You Want, and click Next. Check Show All Hardware. In the Manufacturers list, select Standard Display Types. In the Models list, select Standard Display Adapter (VGA). Click Next, follow the instructions, and restart your PC.

The above solution might stop both error messages. Try it and see before going on to solution #2.

2. SYSDOC32 caused a segment not present fault
in module DIBENG.DLL at 000f:000009ad.

Solution:This file is associated with Norton Disk Doctor from Norton Utilities and runs Automatically at startup. Click Start > Run and type msconfig and click OK, this brings up your system configuration utility. Click on the Statup tab and in the list of startup processes look for SYSDOC32 and uncheck the box. Click Apply > OK and restart your computer.

Let us know.

Steve