IE 6 Crashing

Hi,

I am having a serious issue with IE 6. When you start it, it will immediately crash with the typical Microsoft send error report message. Now the strange thing is this is happening on 5 computers. 4 running XP, 1 running 2000. Firefox works fine. I tried the windows file protection with no change. No viruses found and no spyware found. Here is the error signature

AppName: iexplore.exe AppVer: 6.0.2800.1106 ModName: unknown
ModVer: 0.0.0.0 Offset: 433e226d

I have tried to get the patch from yesterday but cant seem to find it on the download center and I cant use windows update because I have to use Firefox. Any help would be greatly appreciated.

 

Try this:

Find the IE shortcut on the desktop, right click, select properties. Go to the Advanced tab, and uncheck "Enable 3rd party extensions". See if it will start now.

 

I agree with Goldfish's suggestion, it did sound like a problem with a missing or corrupt IE add-on or a setting on 3rd party extensions. Also empty out these 2 folders:
\Documents and Settings\your user name\Local Settings\Temp
\Documents and Settings\your user name\Local Settings\Temporary Internet Files

check these for now and let us now.

 

That worked. Thank you both very much. Any idea why 5 computers would all be affected at once.

 

they quite possibly had the same 3rd party extension installed.

You may want to scan for spyware
READ ME FIRST: Basic Spyware, Trojan And Virus Removal

 

I have seen this on other forums too and I am guessing, knowingly or not people install 3rd party extension to IE (plug-ins or add-ons) and either the plug-in is old or IE's version comparing to what the plug-in supports so it somehow corrupted IE.
I am guessing: you installed Windows, then drivers and then updated Windows and IE, then while installing a software a bundled IE plug-in type program (RealPlayer, Quicktime, Adobe , etc.) got installed as well but it was an incompatible version with IE (or vice versa). Kind of like installing RealPlayer version 8 on XP w/SP2, I am not saying it would not work but it might have cause problems since when version 8 came out XP was fresh out, plus having SP2 installed....anything is possible when you have plug-ins and programs installed on an Operating System that was developed years later (even though the developer claims that it is backwards compatible), u know what I mean?

 

We're not finished with you yet...

Now you've got IE running, go to Internet Options, Programs, Manage Add-ons, take a look at the list that appears. Do any look dodgey to you?

I know it takes time, but you can use a process of elimination to work out which one is causing the problem (so enable 3rd part ad-ons again, and disable each addon which you think might be suspect at a time.)

You may be able to cure this by scanning for spyware. However in my experience, its not always spyware that is the cause of such conflicts