IE 6 Doesn't work after SP2 Install

Discussion in 'Software' started by jtone, Jul 21, 2005.

  1. jtone

    jtone Private E-2

    Not that I use it that much, except for updating Windows and Office....

    I get an error message to the effect that "Explorer cannot open this web page"
    I have the firewall in Security Center disabled.

    Any ideas?
     
  2. da chicken

    da chicken MajorGeek

    Easy option is to reinstall IE6. Download this, run it, and choose to "Reinstall All".

    If it complains that IE6 is already installed and won't let you reinstall, browse to HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{89820200-ECBD-11cf-8B85-00AA005B4383}, find the IsInstalled value, and change it to 0 (zero). Windows will now believe IE6 is not installed.
     
  3. jtone

    jtone Private E-2

    Thanks for the advice-

    I identified the registry key in your thread, changed the value to zero; I still get an error message that "a newer version of Explorer is already installed"

    Also, following the SP2 install, my "Help" menus don't work, and I have a couple of dll errors. Otherwise, machine is working fine, but I still haven't imported all of my old docs/pics/favs until I'm sure that it's stable.

    More thoughts are appreciated
     
  4. Jerkyking

    Jerkyking Sergeant Major

    I have come across the same message trying to re-install IE to fix a problem with Outlook Express, changed the values and everything. IE and Mail still work and its really not a big issue but my OCD say's otherwise.

    When I click on and E-mail address to send a mail IE opens about 50 times !
     
  5. jtone

    jtone Private E-2

    Not sure what worked, but I had a prob with the file "shdocvw.dll".
    Somehow I got that file restored and now IE and Outlook are working fine.
     
  6. theefool

    theefool Geekified

    What is the actual error?

    Also, is this SP2 for XP or SP2 for windows 2000?
     

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