IE keeps crashing

Discussion in 'Hardware' started by jblim1980, Sep 26, 2008.

  1. jblim1980

    jblim1980 Private First Class

    anyone can help me my os vistahome 32 evertytime im online i always restart 3 - 4 hours. y is that?
     
  2. DavidGP

    DavidGP MajorGeeks Forum Administrator - Grand Pooh-Bah Staff Member

    HI and Welcome

    You are going to have to give us more info to go on and some questions off the top of my head are....

    1. Is your Vista fully upto date with SP1 and all critical updates?

    2. Have you run malware checks on your PC to see if your infected?

    3. Have you tried another browser if its IE restarting every 3-4hrs to see if it does the same? Firefox is good to try.

    3. When IE crashes, does your PC restart or just IE stops, are their any error messages on screen at that time? also check Event Viewer for any errors from around the time of the crash ( just click Start and type into the Start Search box event viewer and hit enter ) then look in Windows Logs and both Application and System logs for messages at time of crash and tell us what they say.

    4. Run IE in its safe mode to check to see if one of your add-ons (Flash, Java, any toolbars ) are causing this, click Start and in Start Search Box type Internet and then from the list click Internet Explorer (no-addons) and see if IE crashes.

    If it doesnt crash then uninstall all toolbars ( ie. Google etc ) and update your Adobe Flash Player, Shockwave Player and Java ( but uninstall all old Java versions from Add/Remove ).



    Do each one of the above one step at a time, as one step may hold the clue, then we can continue with other options.
     
  3. jblim1980

    jblim1980 Private First Class

    ok tnks
    il try one by one admin.
     
  4. jblim1980

    jblim1980 Private First Class

    :confused:confused im updating still observing
     
  5. sommerrainstorm

    sommerrainstorm Private E-2

    mine crashed last night. i've been using ie beta 8.2 since it came out.
    np up til last nite then when i try to open it

    Internet Explorer has stopped working
    A problem caused program to stop working.
    Will notify if solution is found.
    Close Program.


    I can't seem to get it right now.
    Then after that crashed so did my Yahoo im which like a dummy I had the beta
    9.0 version. Has been great. Until my browser stopped working.

    What a mess.
    The new Google browser is really simple and I'm having good luck with that so far though.
     
  6. DavidGP

    DavidGP MajorGeeks Forum Administrator - Grand Pooh-Bah Staff Member

    So is it still crashing every 3~4hrs? if it is then
    does the Event Logs hold any clues for errors at the times of the crashes, also in Control Panel > System and Maintenence are their any references to a crashed application at the exact time of these restarts in Problem Reports and Solutions?

    Did you do all of the steps I mentioned?

    Is your Vista upto date with all current updates?
     
  7. jblim1980

    jblim1980 Private First Class

    yes im up to date and ok i will look up the event viewer
    thanks halo
     
  8. jblim1980

    jblim1980 Private First Class

    this error res://ieframe.dll/dnserror.htm#

    this the error in my IE7
     
  9. DavidGP

    DavidGP MajorGeeks Forum Administrator - Grand Pooh-Bah Staff Member

  10. jblim1980

    jblim1980 Private First Class

    yes il aready scan malwarebytes no malware found and im just using windows firewall default settings but i disabled it
     
  11. sommerrainstorm

    sommerrainstorm Private E-2

    not sure if i should say anything here or what but as far as the prob i had i just kinda don't use Internet Explorer now. i got the new google browser instead which has been so far so good.
     
  12. jblim1980

    jblim1980 Private First Class

    ok il try using google browser
     
  13. jblim1980

    jblim1980 Private First Class

    problem, solved reset all my configurations to default... updated all..
     

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